Santander app

Pipcas

Have Santander changed their phone app?

GTR_King

I don’t think so 

Ayr_Rage

My latest version on Android is 4.26.0(12) and nothing obvious has changed recently

flaneurs_lobster

Ayr_Rage said:

My latest version on Android is 4.26.0(12) and nothing obvious has changed recently

Last updated 9 May 23.

dieselglider

Nothing obvious on Android 11, last update 20/07/23

molerat

flaneurs_lobster said:

Ayr_Rage said:

My latest version on Android is 4.26.0(12) and nothing obvious has changed recently

Last updated 9 May 23.

Mine is 4.27.0(31) updated 3 Jul 23.  Just bug fixes and enhancements.  Can't see anything really different.

daveyjp

Last change I've noticed is ability to 'deposit' cheques using photos, but I don't know how long that has been there as I don't go into the menu often.

Chartridge

I’ve tried five or six times to use the ‘Deposit Cheque’ option on both y iPhone and iPad.

Having followed their instructions - place the well lit cheque on a dark background and take images of the front and back.  I then confirmed that the date and value was correct and then the app said, on a couple of occasions that the images weren’t clear enough.  On another it said that there was no account to send the cash to, or words to that effect.

I tried their Chat bot only to be advised to do what I couldn’t, once it understood my problem and that is another story!

As banks are closing in many areas, something really needs to be done to ensure this ineffective app works.  Currently it’s rubbish.

EssexExile

Chartridge said:

I’ve tried five or six times to use the ‘Deposit Cheque’ option on both y iPhone and iPad.

Having followed their instructions - place the well lit cheque on a dark background and take images of the front and back.  I then confirmed that the date and value was correct and then the app said, on a couple of occasions that the images weren’t clear enough.  On another it said that there was no account to send the cash to, or words to that effect.

I tried their Chat bot only to be advised to do what I couldn’t, once it understood my problem and that is another story!

As banks are closing in many areas, something really needs to be done to ensure this ineffective app works.  Currently it’s rubbish.

It's worked fine for me, the £500 limit is a bit of a nuisance though.