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Santander app

Have Santander changed their phone app?

Comments

  • GTR_King
    GTR_King Posts: 2,030 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    I don’t think so 
  • Ayr_Rage
    Ayr_Rage Posts: 3,412 Forumite
    1,000 Posts Second Anniversary Photogenic Name Dropper
    My latest version on Android is 4.26.0(12) and nothing obvious has changed recently
  • Ayr_Rage said:
    My latest version on Android is 4.26.0(12) and nothing obvious has changed recently
    Last updated 9 May 23.
  • dieselglider
    dieselglider Posts: 175 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Nothing obvious on Android 11, last update 20/07/23
  • molerat
    molerat Posts: 35,366 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Ayr_Rage said:
    My latest version on Android is 4.26.0(12) and nothing obvious has changed recently
    Last updated 9 May 23.
    Mine is 4.27.0(31) updated 3 Jul 23.  Just bug fixes and enhancements.  Can't see anything really different.

  • daveyjp
    daveyjp Posts: 13,842 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Last change I've noticed is ability to 'deposit' cheques using photos, but I don't know how long that has been there as I don't go into the menu often.
  • I’ve tried five or six times to use the ‘Deposit Cheque’ option on both y iPhone and iPad.

    Having followed their instructions - place the well lit cheque on a dark background and take images of the front and back.  I then confirmed that the date and value was correct and then the app said, on a couple of occasions that the images weren’t clear enough.  On another it said that there was no account to send the cash to, or words to that effect.

    I tried their Chat bot only to be advised to do what I couldn’t, once it understood my problem and that is another story!

    As banks are closing in many areas, something really needs to be done to ensure this ineffective app works.  Currently it’s rubbish.
  • EssexExile
    EssexExile Posts: 6,533 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    I’ve tried five or six times to use the ‘Deposit Cheque’ option on both y iPhone and iPad.

    Having followed their instructions - place the well lit cheque on a dark background and take images of the front and back.  I then confirmed that the date and value was correct and then the app said, on a couple of occasions that the images weren’t clear enough.  On another it said that there was no account to send the cash to, or words to that effect.

    I tried their Chat bot only to be advised to do what I couldn’t, once it understood my problem and that is another story!

    As banks are closing in many areas, something really needs to be done to ensure this ineffective app works.  Currently it’s rubbish.
    It's worked fine for me, the £500 limit is a bit of a nuisance though.
    Tall, dark & handsome. Well two out of three ain't bad.
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