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Car in repair for over 8 months - Communication stopped from garage

Hetz
Hetz Posts: 1 Newbie
Part of the Furniture Combo Breaker
So bit of background - my car developed a fault in December 2022 and was handed to the garage in December 2022. 

Now Ive been told it has engine damage and would need a engine build - so I told them to carry on with work - at that time I was told the car would be ready in a few weeks due to the work involved. Since the car left my premises - it was trailered away I have not seen the car or have any photos etc of any work on the car as promised from the garage. 

March - I ask for an update with the car, I was told it is being worked on. 

Forward to April - I started chasing the garage to what's happening with my car, I was told via text that nothing to worry about its being done. 

May - Again I ask and i'm told its a big job and he's waiting on parts and the engine is still at machine shop 

June - I ask again, same story.......

July - Im now getting frustrated with the situation, I ask again, again im told the same story.... alarm bells are now ringing as to what is actually going on? 

So naturally being frustrated - I explained he has had adequate time with the car and if he can't repair the car I would like it back. 

Now he has stopped answering any calls or text's. 

Now the issue I have is, he moved premises since he took the work on, so I have no idea where my car is or what state it is in? I only have his contact number and his home address. 
Since having my car I was promised pictures of the work etc... you guessed it nothing. 

Now where do I stand with the situation? I can't get hold of him and i'm concerned if he still has my car or not?


Comments

  • Wonka_2
    Wonka_2 Posts: 929 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    Bit more info needed for people to help

    Presumably given the latter parts of the post this is an independent so it's not a new-ish, in warranty car from a main dealer ?

    Is it something special/with some value and is he a specialist in this area ? 
    Does (or did) he have any premises ?
    Any social media/car forums footprint ?
    Registered on Companies House ?

    If you genuinely can't find him then report it as stolen but be prepared to answer questions on why so long ? And on this basis hopefully it's still insured ? 
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