Outcome of complaint

Alderbank

So if it wasn't to do with parking what was the relevance of your car and if people with and without a disability were treated the same why was it 'Due to a disability...'?

No-one should ever be rude or lose their temper but if you were as forthcoming with that poor airport employee as you have been with us I am beginning to have some sympathy.

sheramber

If many people were having difficulty then he was probably at least as stressed as you were,

The company wil look at both sides and take any action they feel appropriate.  

Okell

@alexb123 -  so were you in your car asking for directions to a particular car park or to the exit?

If you really were having difficulty finding or getting your way round the airport "Due to a disability" then you might be better off complaining that the airport does not have adequate provision to help people with a disabilty to get round rather than complaining about the member of staff.

Unfortunately, other people - presumably without a disability - were having the same problems as you.  Was the member of staff equally abusive to those people?