Courtesy car damage

housebuyer143

I currently have a courtesy car and my son with learning difficulties had a meltdown and broke the rear vents in the car 😔 it's been a bad month!! 

I told the garage because I didn't want to be dishonest. The part online is like £50 but waiting for garage to confirm a price for the repair. 
If they come back with something really unreasonable am I able to dispute this? I am just worried they might change me hundreds to replace it. 

DullGreyGuy

housebuyer143 said:

If they come back with something really unreasonable am I able to dispute this? I am just worried they might change me hundreds to replace it. 

Yes, you are only required to indemnify them. 

A part being £50 doesnt mean a repair will be £50... at a minimum will be the labour to repair it but potentially also loss of use of the vehicle whilst its awaiting/being repaired and a nominal admin fee

housebuyer143

DullGreyGuy said:

housebuyer143 said:

If they come back with something really unreasonable am I able to dispute this? I am just worried they might change me hundreds to replace it. 

Yes, you are only required to indemnify them. 

A part being £50 doesnt mean a repair will be £50... at a minimum will be the labour to repair it but potentially also loss of use of the vehicle whilst its awaiting/being repaired and a nominal admin fee

Thanks, it looks like something that can be changed really quickly if you know how, which I am sure they do.  Fingers crossed. You hear stories of some garages charging insane amounts so hopefully because it's coming from my pocket and not the insurance they will be fair. 

I guess I'll see what they say and go from there. Appreciate the reply 👍

DullGreyGuy

housebuyer143 said:

DullGreyGuy said:

housebuyer143 said:

If they come back with something really unreasonable am I able to dispute this? I am just worried they might change me hundreds to replace it. 

Yes, you are only required to indemnify them. 

A part being £50 doesnt mean a repair will be £50... at a minimum will be the labour to repair it but potentially also loss of use of the vehicle whilst its awaiting/being repaired and a nominal admin fee

Thanks, it looks like something that can be changed really quickly if you know how, which I am sure they do.  Fingers crossed. You hear stories of some garages charging insane amounts so hopefully because it's coming from my pocket and not the insurance they will be fair. 

I guess I'll see what they say and go from there. Appreciate the reply 👍

Horror stories make for interesting reading... stories where they fix it and charge you a reasonable price for the work and £25 admin are just a bit dull so dont get written about even though they probably out number the horror stories 50:1 

Grey_Critic

The manufacturer will have listed a labour time for replacing the part - the dealer should charge that time multiplied by their labour rate/

e.g. Remove and install vent 1.2 hrs