Weird email from Netflix. Could this be genuine or a possible scam

turnitround

I have had an email from Netfix saying that 'A new device is using your account on Windows 10' and the location given is about 40 miles from where we live and not somewhere we go or know anyone. It also says the location may not be accurate.

It goes on to say 'If it is you then have you watched Young Sherlock yet' the 'If it is not you then remember that only your household may use your account'.

Anyone had anything similar? Does it sound dodgy to anyone or is it a usual thing?

Billxx

Could be a scam, but as you will know Netflix have been clamping down on shared userid's.  As a precaution I'd change the password for the account.

elsien

It’s a pretty normal email. My mother gets one every time I use her account from my house. 

Obviously, if you’re sure you’ve not shared the password with anyone else who may be using it, then you need to change yours as a precaution

turnitround

Thank you. Will change my password now just to be sure.

pramsay13

I got it recently, it's fairly normal. It sounds as though you've logged in on a new device, or on a new network and it's just flagging it up.
You can check viewing history to see if all the shows match what you've been watching.
If no-one on your account logged in at that time maybe change your password just to be safe.