The Taylor Swift Lead Booker Debacle

starkraving
Forumite Posts: 91
Forumite

Hi. In case you were not aware, Ticketmaster have imposed a "lead booker" policy on all of the Taylor Swift tickets. This means that the person who booked the tickets has to attend or nobody gets in. I understand why they are doing this, however it has been imposed after tickets were sold, and many of us bought tickets for other people (e.g. my daughter and her friends). At the moment, this now means that I have to take a day off work, and one poor girl will not be able to go as I will have her ticket. I would like to know if Ticketmaster can enforce this seeing as this restriction was only introduced a few days after I bought the tickets. What are my consumer rights on this?
1
Comments
-
If the condition was imposed after sale, then your rights are to return the tickets for a full refund.3
-
This is a tricky one and I think you'll need professional advice.
It will depend on lots of factors including but not only
Exactly what the terms and conditions say
Whether you are buying tickets for named individuals or unnamed
The reason behind the change
What the terms say about alterations
The point at which the contract was formed relative to the change
A reasonableness test
How many you bought might be a consideration depending on the above.
0 -
Just thinking out loud but if they do admit they’ve broken the contract could they just offer full refund then nobody goes?1
-
starkraving said:Hi. In case you were not aware, Ticketmaster have imposed a "lead booker" policy on all of the Taylor Swift tickets. This means that the person who booked the tickets has to attend or nobody gets in. I understand why they are doing this, however it has been imposed after tickets were sold, and many of us bought tickets for other people (e.g. my daughter and her friends). At the moment, this now means that I have to take a day off work, and one poor girl will not be able to go as I will have her ticket. I would like to know if Ticketmaster can enforce this seeing as this restriction was only introduced a few days after I bought the tickets. What are my consumer rights on this?
Can you not just either go along to get them in (then go for a relaxing evening elsewhere) or give your card to your daughter?Should've = Should HAVE (not 'of')
Would've = Would HAVE (not 'of')
No, I am not perfect, but yes I do judge people on their use of basic English language. If you didn't know the above, then learn it! (If English is your second language, then you are forgiven!)0 -
Loza2016 said:Just thinking out loud but if they do admit they’ve broken the contract could they just offer full refund then nobody goes?
0 -
It's not clear whether they have broken the contract0
-
Will they check ?
I have been to hundreds of gigs and never had ID checked to match name on ticket , It would take security ages to do it
0 -
photome said:Will they check ?
I have been to hundreds of gigs and never had ID checked to match name on ticket , It would take security ages to do it0 -
Generally speaking any changes should be agreed by both sides.
The problem here is that arguing about legal technicalities at the entrance probably isn't going to see someone getting in if the gig is enforcing the policy.
They can't simply refund and everything be hunky dory, parties are entitled to be in the position they would have been in had the breach not occurred, rather than where they started from.
Possible loss of enjoyment for not going, possible claim for costs suffered by having the named purchaser going along, although would have to be mitigated so time off work perhaps might need to be a holiday day/swapped with a colleague if possible.
Too lazy to check, are Ticketmaster just an agent with the contract being with the event provider?0 -
Are you sure this was changed?I’m fairly sure it was always sold as a lead booker event. It’s only became more publicised now that people know about it and have been sharing it.In any event, I’ll be amazed if it’s actually enforced.2
Categories
- All Categories
- 338.9K Banking & Borrowing
- 248.7K Reduce Debt & Boost Income
- 447.6K Spending & Discounts
- 230.8K Work, Benefits & Business
- 601K Mortgages, Homes & Bills
- 171.1K Life & Family
- 244.1K Travel & Transport
- 1.5M Hobbies & Leisure
- 15.9K Discuss & Feedback
- 15.1K Coronavirus Support Boards