Nationwide three year fix NO access even with penalty HELP

I opened a 30k three year fix with Nationwide at 2.5 % last July. I have tried to close it since  and willing to pay any penalty - they tell me I cannot close and access my money even with a penalty - those are the terms and conditions. I've been a member for over 30 years and I think this is unreasonable. I have complained to  no avail. Is there  anything I can do?? thanks
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  • wiseonesomeofthetime
    wiseonesomeofthetime Forumite Posts: 1,975
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    Afraid not.

    It will have been made clear in the terms and conditions that you signed up to that there would be no access for the duration of the product.

    Some allow access under exceptional circumstances, alas they can decide for themselves what they deem exceptional.

    Only fixed term ISA allow for penalty closure to my knowledge.
  • Chop-D
    Chop-D Forumite Posts: 88
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    No, unless it’s an ISA
  • grumbler
    grumbler Forumite Posts: 57,754
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    MSE:
    With fixed savings you can't usually withdraw your money until the end of the term, but in return the interest rate is guaranteed. So only lock away what you definitely won't need access to.
    If you want a fix that you can access money from, consider a cash ISA, which by law must allow you to do this (though usually for a fee).

    Top fixed-term savings


    We are born naked, wet and hungry...Then things get worse. :(

    .withdrawal, NOT withdrawel ..bear with me, NOT bare with me
    .definitely, NOT definately ......separate, NOT seperate
    should have, NOT should of
    .....guaranteed, NOT guarenteed
  • Malchester
    Malchester Forumite Posts: 779
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    Terms and conditions are clear- no access allowed before the end of the term unless there are exceptional circumstances but wanting a better rate isn't an exceptional circumstance. This is one of the things about fixed rate accounts ‐- you take your chanc. Sometimes it pays off and you find you have a good rate towards the end of the term compared to the general rate at the time.  Other times it's the opposite.  I've had both over the years.
  • sheslookinhot
    sheslookinhot Forumite Posts: 1,860
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    be thankful for what you have.
    Mortgage free
    Vocational freedom has arrived
  • Albermarle
    Albermarle Forumite Posts: 18,717
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    Afraid not.

    It will have been made clear in the terms and conditions that you signed up to that there would be no access for the duration of the product.

    Some allow access under exceptional circumstances, alas they can decide for themselves what they deem exceptional.

    Only fixed term ISA allow for penalty closure to my knowledge.
    There are a couple of non ISA fixed term savings accounts that do allow access with a penalty.
     First Direct ( £100 but they only offer one year accounts) and Halifax ( similar penalties to ISA's)
  • tunde10
    tunde10 Forumite Posts: 203
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    This is why i dont believe in fixes longer than a year for a significant sum. I'ts not just the interest rate changes, cash can be needed for other reasons out of the blue.

    All my longer terms fixes are in ISA's where i'm more than happy to pay the penalty if there is access to the money.
  • martinm1
    martinm1 Forumite Posts: 65
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    You signed up for the conditions of no access so why ask??
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