Timex not responding

ripplyuk

I contacted Timex for a watch repair under warranty. They sent me a tracked postage label to send them the watch and it shows as delivered on the 3rd July. I still haven’t heard anything from them and they aren’t responding to my emails. Is there anything I can do? 

sheramber

Try contacting them through facebook.

oldagetraveller1

"Try contacting them through facebook. "

And if a person doesn't do Twitface, then what?

There still are some sensible people around.

sheramber

oldagetraveller1 said:

"Try contacting them through facebook. "

And if a person doesn't do Twitface, then what?

There still are some sensible people around.

Join for that purpose.

born_again

 A quick google gives a email & phone number for them.

https://www.timex.co.uk/contact-us

Pick up the phone & call them.

ripplyuk

A brand new watch arrived today 😁

HillStreetBlues

ripplyuk said:

A brand new watch arrived today 😁

A timely reminder to have patiences

oldagetraveller1

sheramber said:

oldagetraveller1 said:

"Try contacting them through facebook. "

And if a person doesn't do Twitface, then what?

There still are some sensible people around.

Join for that purpose.

No, I am sensible, as are many others.