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Competition Tickets Rights - cancellations
Peanut_Brittle
Posts: 2
Newbie
Hi guys.
I recently entered a Sky VIP competition and won 2 tickets for Goodwood Festival of Speed for Saturday 15 July. The tickets were £100 each if purchased. However due to high winds the Saturday event was cancelled on H&S grounds which was disappointing.
My issue is am I entitled to tickets for next year or a face value refund given this is effectively a prize. Goodwood can’t help as Sky purchased the tickets and they refunded Sky. I wrote to Sky who will not offer an alternative offer and refused to accept responsibility. I feel this is unfair as I won a prize with a cash value and Sky are not willing offer anything as the event was cancelled. Does anyone have any advice or know of my rights on this matter to challenge Sky? Many thanks
0
Comments
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You need to check the terms and conditions of the competition, but from a legal perspective you are not entitled to anything.Peanut_Brittle said:Hi guys.I recently entered a Sky VIP competition and won 2 tickets for Goodwood Festival of Speed for Saturday 15 July. The tickets were £100 each if purchased. However due to high winds the Saturday event was cancelled on H&S grounds which was disappointing.My issue is am I entitled to tickets for next year or a face value refund given this is effectively a prize. Goodwood can’t help as Sky purchased the tickets and they refunded Sky. I wrote to Sky who will not offer an alternative offer and refused to accept responsibility. I feel this is unfair as I won a prize with a cash value and Sky are not willing offer anything as the event was cancelled. Does anyone have any advice or know of my rights on this matter to challenge Sky? Many thanks0 -
Hi.
I did and they state:
No. 29. If an event is cancelled, changed, postponed or relocated, we may allocate tickets to the next similar event in the nearest venue. We will not give any form of compensation, financial or otherwise0 -
I wish you luck with getting this sorted, but unfortunately the ts and cs may have got them out of this onePeanut_Brittle said:Hi.
I did and they state:
No. 29. If an event is cancelled, changed, postponed or relocated, we may allocate tickets to the next similar event in the nearest venue. We will not give any form of compensation, financial or otherwiseIf you want me to definitely see your reply, please tag me @forumuser7 Thank you.
N.B. (Amended from Forum Rules): You must investigate, and check several times, before you make any decisions or take any action based on any information you glean from any of my content, as nothing I post is advice, rather it is personal opinion and is solely for discussion purposes. I research before my posts, and I never intend to share anything that is misleading, misinforming, or out of date, but don't rely on everything you read. Some of the information changes quickly, is my own opinion or may be incorrect. Verify anything you read before acting on it to protect yourself because you are responsible for any action you consequently make... DYOR, YMMV etc.0
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