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Barclaycard don't allow additional card if not "close family member" or at same address.

This morning I rang Barclaycard with a view to obtaining an additional card for my partner. I've had additional cardholders in the past with no problems. This time, they can't issue one as my partner doesn't live with me and they can only provide additional cards for "close family members". This never used to be the case as one partner didn't live with me and one only lived with me for half the year.

This is a shame as, having a disability, I can't get out as much as I'd like and it'd be really helpful if he were able to buy things on my behalf. Generally he pays cash and I transfer it back to him. Sometimes I've given him my card. But it occurred to me how easy it would be if he had an additional card on my account.

Aside from the fact that I was on the phone to them for 45 minutes and every question involved the adviser having to put me on hold for several minutes - does anyone know when these rules changed? 

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  • ChrisJJ
    ChrisJJ Posts: 249 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    Just checked MBNA and according to their blurb, I can have an additional cardholder for someone over 18. It doesn't state they have to be at the same address. That seems more reasonable.
  • DullGreyGuy
    DullGreyGuy Posts: 17,389 Forumite
    10,000 Posts Second Anniversary Name Dropper
    ChrisJJ said:
    does anyone know when these rules changed? 
    Looking at https://www.barclaycard.co.uk/personal/customer/additional-cardholder in the Wayback When Machine the requirement for an additional cardholder to live at your address appears to have been introduced in 2014

    This will just be Barclay's rules as others are happy for your to give cards to much wider set of people
  • ChrisJJ
    ChrisJJ Posts: 249 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    Thanks - appreciate that. Yes, looks like I'll be going with MBNA for an additional card!
  • It applies to a fair number of lenders due to AML considerations. 

    MBNA is now basically just another Lloyds brand and they used to to have the same requirement. I would double check before applying since this is important to you.
  • guesswho2000
    guesswho2000 Posts: 1,703 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Uniform Washer
    ChrisJJ said:
    This morning I rang Barclaycard with a view to obtaining an additional card for my partner. I've had additional cardholders in the past with no problems. This time, they can't issue one as my partner doesn't live with me and they can only provide additional cards for "close family members". This never used to be the case as one partner didn't live with me and one only lived with me for half the year.

    This is a shame as, having a disability, I can't get out as much as I'd like and it'd be really helpful if he were able to buy things on my behalf. Generally he pays cash and I transfer it back to him. Sometimes I've given him my card. But it occurred to me how easy it would be if he had an additional card on my account.

    Aside from the fact that I was on the phone to them for 45 minutes and every question involved the adviser having to put me on hold for several minutes - does anyone know when these rules changed? 

    Just apply for it in your partners name and put your address, I've never had a CC company ask for any additional info. Remember they're not lending them money, as you're still responsible for everything they spend, so the checks don't need to be all that stringent (I've had additionals on Barclaycard, MBNA, Amex and others I don't recall right now). We do live together, but different surnames.
  • DullGreyGuy
    DullGreyGuy Posts: 17,389 Forumite
    10,000 Posts Second Anniversary Name Dropper
    ChrisJJ said:
    This morning I rang Barclaycard with a view to obtaining an additional card for my partner. I've had additional cardholders in the past with no problems. This time, they can't issue one as my partner doesn't live with me and they can only provide additional cards for "close family members". This never used to be the case as one partner didn't live with me and one only lived with me for half the year.

    This is a shame as, having a disability, I can't get out as much as I'd like and it'd be really helpful if he were able to buy things on my behalf. Generally he pays cash and I transfer it back to him. Sometimes I've given him my card. But it occurred to me how easy it would be if he had an additional card on my account.

    Aside from the fact that I was on the phone to them for 45 minutes and every question involved the adviser having to put me on hold for several minutes - does anyone know when these rules changed? 

    Just apply for it in your partners name and put your address, I've never had a CC company ask for any additional info. Remember they're not lending them money, as you're still responsible for everything they spend, so the checks don't need to be all that stringent (I've had additionals on Barclaycard, MBNA, Amex and others I don't recall right now). We do live together, but different surnames.
    So you are suggesting committing fraud given for Barclaycard you have to tick a box to state the person is a close family member that lives at your address?

    Not saying you wont get away with the fraud @guesswho2000 but most arent as brazen to recommend it on a public forum given the potential consequences were the OP's bank to find out
  • zagfles
    zagfles Posts: 21,381 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Chutzpah Haggler
    ChrisJJ said:
    This morning I rang Barclaycard with a view to obtaining an additional card for my partner. I've had additional cardholders in the past with no problems. This time, they can't issue one as my partner doesn't live with me and they can only provide additional cards for "close family members". This never used to be the case as one partner didn't live with me and one only lived with me for half the year.

    This is a shame as, having a disability, I can't get out as much as I'd like and it'd be really helpful if he were able to buy things on my behalf. Generally he pays cash and I transfer it back to him. Sometimes I've given him my card. But it occurred to me how easy it would be if he had an additional card on my account.

    Aside from the fact that I was on the phone to them for 45 minutes and every question involved the adviser having to put me on hold for several minutes - does anyone know when these rules changed? 

    Just apply for it in your partners name and put your address, I've never had a CC company ask for any additional info. Remember they're not lending them money, as you're still responsible for everything they spend, so the checks don't need to be all that stringent (I've had additionals on Barclaycard, MBNA, Amex and others I don't recall right now). We do live together, but different surnames.
    So you are suggesting committing fraud given for Barclaycard you have to tick a box to state the person is a close family member that lives at your address?

    Not saying you wont get away with the fraud @guesswho2000 but most arent as brazen to recommend it on a public forum given the potential consequences were the OP's bank to find out
    And it could cause all sorts of problems if OP is claiming means tested benefits, or is getting the single occupier council tax discount, if credit searches show another adult living at the address.

  • ChrisJJ
    ChrisJJ Posts: 249 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker

    Just apply for it in your partners name and put your address, I've never had a CC company ask for any additional info. Remember they're not lending them money, as you're still responsible for everything they spend, so the checks don't need to be all that stringent (I've had additionals on Barclaycard, MBNA, Amex and others I don't recall right now). We do live together, but different surnames.
    Unfortunately, as I am currently receiving benefits, I can't risk doing anything like this. They cross check everything these days and it could really mess up my income if they found another name associated with my address.
  • ChrisJJ
    ChrisJJ Posts: 249 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    Exactly as @zagfles said!
  • born_again
    born_again Posts: 19,584 Forumite
    10,000 Posts Fifth Anniversary Name Dropper
    ChrisJJ said:
    This morning I rang Barclaycard with a view to obtaining an additional card for my partner. I've had additional cardholders in the past with no problems. This time, they can't issue one as my partner doesn't live with me and they can only provide additional cards for "close family members". This never used to be the case as one partner didn't live with me and one only lived with me for half the year.

    This is a shame as, having a disability, I can't get out as much as I'd like and it'd be really helpful if he were able to buy things on my behalf. Generally he pays cash and I transfer it back to him. Sometimes I've given him my card. But it occurred to me how easy it would be if he had an additional card on my account.

    Aside from the fact that I was on the phone to them for 45 minutes and every question involved the adviser having to put me on hold for several minutes - does anyone know when these rules changed? 

    Just apply for it in your partners name and put your address, I've never had a CC company ask for any additional info. Remember they're not lending them money, as you're still responsible for everything they spend, so the checks don't need to be all that stringent (I've had additionals on Barclaycard, MBNA, Amex and others I don't recall right now). We do live together, but different surnames.
    You are missing that apart from risking losing account.
    Online retailer may refuse orders by these people, if they are not happy to send to a address that is not listed on the account.
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