How long does a return stay open on Ebay?

Rantband

Are you saying I am wrong ?

tightauldgit

Rantband said:

Are you saying I am wrong ?

Absolutely. Which you'd know if you read the thread. 

Rantband

tightauldgit said:

So looks like the buyer accepted the partial refund last night. What happens if they don't remains a mystery. Still good to get it resolved.

I was answering your comment in bold.

tightauldgit

Rantband said:

tightauldgit said:

So looks like the buyer accepted the partial refund last night. What happens if they don't remains a mystery. Still good to get it resolved.

I was answering your comment in bold.

And as was pointed out there is absolutely no way to do that until the buyer responds to the offer of a partial refund. Which is what prompted the entire thread in the first place! 

Rantband

 When it happened to me it flashes up that the seller only has one chance of offering a partial refund if refused the seller has to give full refund.

tightauldgit

Rantband said:

 When it happened to me it flashes up that the seller only has one chance of offering a partial refund if refused the seller has to give full refund.

Yes, but I didn't ask what happens if they reject the partial refund. I asked what happens if they don't accept it. Which isn't the same thing. In fact I didn't even ask it, I just pointed out that I'm still none the wiser as to what happens in that case. 

Rantband

tightauldgit said:

Rantband said:

 When it happened to me it flashes up that the seller only has one chance of offering a partial refund if refused the seller has to give full refund.

Yes, but I didn't ask what happens if they reject the partial refund. I asked what happens if they don't accept it. Which isn't the same thing. In fact I didn't even ask it, I just pointed out that I'm still none the wiser as to what happens in that case. 

You are wiser now due to my comments.

the_lunatic_is_in_my_head

Rantband said:

You are wiser now due to my comments.

If the buyer declines the part refund the seller will be expected to carry on with the return as normal (label + refund), if the buyer doesn't interact with the return at all (neither accepting or declining the part refund offer) it's likely the return will time out and close with no further action required from the sellre and no refund granted to the buyer. 

The main issue isn't really what the buyer gets, it's whether or not they can ask eBay to step in immediately after declining the offer as if they can there's a risk in sending such offers that the seller would end up with a seller unresolved case on their performance dashboard. 

@tightauldgit Good to hear the buyer accepted and everything was sorted  

tightauldgit

Rantband said:

tightauldgit said:

Rantband said:

 When it happened to me it flashes up that the seller only has one chance of offering a partial refund if refused the seller has to give full refund.

Yes, but I didn't ask what happens if they reject the partial refund. I asked what happens if they don't accept it. Which isn't the same thing. In fact I didn't even ask it, I just pointed out that I'm still none the wiser as to what happens in that case. 

You are wiser now due to my comments.

I'm 0% wiser. But thanks for trying anyway.