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connectiing HP printer to netwrk

propertyrental
propertyrental Posts: 3,391 Forumite
1,000 Posts First Anniversary Name Dropper
in Techie Stuff
New home, new full fibre and new router.

Tried to connect printer (HP deskjet 3050 J610) to wifi network via WPS (multiple times!) but it just 'times out'.

Router is fine as i connected laptop using WPS, so it must be the printer.

Is there another way to connect? Or what might i be doing wrong ?

Comments

  • PHK
    PHK Posts: 2,567 Forumite
    Ninth Anniversary 1,000 Posts Photogenic Name Dropper
    Have you installed the HP software and followed the setup procedure. In some cases you might need to do a full reset or connect the printer to the laptop temporarily to run the troubleshooter.

    (Personally I would never have an HP again, they are buggy, annoying and expensive to run)
  • marlot
    marlot Posts: 5,002 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Is the wifi set up as 2.4GHz or 5Ghz?

    SOme printers will only connect to 2.4
  • born_again
    born_again Posts: 23,069 Forumite
    10,000 Posts Sixth Anniversary Name Dropper
    Also try moving printer close to router.
    Life in the slow lane
  • propertyrental
    propertyrental Posts: 3,391 Forumite
    1,000 Posts First Anniversary Name Dropper
    marlot said:
    Is the wifi set up as 2.4GHz or 5Ghz?

    SOme printers will only connect to 2.4

    just checked. It's 5 Ghz.
  • cerebus
    cerebus Posts: 677 Forumite
    500 Posts Name Dropper
    edited 16 July 2023 at 6:38PM
    propertyrental said:
    marlot said:
    Is the wifi set up as 2.4GHz or 5Ghz?

    SOme printers will only connect to 2.4

    just checked. It's 5 Ghz.
    So the wifi is set at 5ghz?

    What is the printer set to? Chances are it's 2.4ghz as above hence why the printer can't connect 

    I had the same issue when connecting my printer to the network 
  • propertyrental
    propertyrental Posts: 3,391 Forumite
    1,000 Posts First Anniversary Name Dropper
    cerebus said:
    propertyrental said:
    marlot said:
    Is the wifi set up as 2.4GHz or 5Ghz?

    SOme printers will only connect to 2.4

    just checked. It's 5 Ghz.
    So the wifi is set at 5ghz?

    What is the printer set to? Chances are it's 2.4ghz as above hence why the printer can't connect 

    I had the same issue when connecting my printer to the network 




    Don't know and no idea how to check printer.

    Does that mean chucking away an (otherwise) good printer and buying a new one!?
  • cerebus
    cerebus Posts: 677 Forumite
    500 Posts Name Dropper
    Should be in the settings on the printer or in the documentation , failing that Google it

    No no you can change the frequency you broadcast at in your router settings, again if you're not sure how to do this   Google is your friend 
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