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Posting Mobile Phone - Royal Mail?

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Are you allowed to post a mobile phone which includes the battery using the Royal Mail small parcel service? Not sure if this is a restricted item?

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  • oldernonethewiser
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    Yes you can
    Things that are differerent: draw & drawer, brought & bought, loose & lose, dose & does, payed & paid


  • MikeJXE
    MikeJXE Posts: 3,149 Forumite
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    As long as the battery is in the device yes
  • soolin
    soolin Posts: 72,514 Ambassador
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    Just check whether they are covered for loss or damage, it used to be that they had to be sent special delivery , but I don’t know if that is still the case. 
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  • MikeJXE
    MikeJXE Posts: 3,149 Forumite
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    soolin said:
    Just check whether they are covered for loss or damage, it used to be that they had to be sent special delivery , but I don’t know if that is still the case. 
    Special delivery is the best bet, insured up to £500 or £1000 
  • tightauldgit
    tightauldgit Posts: 2,628 Forumite
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    jazzy said:
    Are you allowed to post a mobile phone which includes the battery using the Royal Mail small parcel service? Not sure if this is a restricted item?
    yes but there are some restrictions apparently so check the rule on packaging etc. It also must be presented at a PO Counter and have your return name and address on the outside. 

    Electronic devices connected to lithium batteries (including mobile phones, digital cameras, etc) where the battery is connected to the device.

    • UK & International - Allowed in the mail, see restrictions and packaging guidelines below:
    • Cells or batteries that are defective or damaged are forbidden.
    • Each parcel must contain no more than four cells or two batteries installed in a device.
    • For lithium ion/polymer batteries the Watt-hour rating must not exceed 20Wh per cell or 100Wh per battery.
    • For lithium metal/alloy batteries the lithium content must not be more than 1g per cell or 2g per battery.
    • The maximum net quantity of cells or batteries is 5kg per parcel.
    • Each cell and battery must be of a type proven to meet the requirements of each test in the UN Manual of Tests and Criteria, Part III, section 38.3.
    • The equipment containing cells or batteries must be packed in strong rigid packaging and must be secured against movement within the outer packaging and packed to prevent accidental activation.
    • These items must be presented at a Post Office® counter.
    • Sender's name and address must be visible on the parcel.
    • Please see our Wrapping and packaging advice for additional guidance on sending electronic items.
  • GadgetGuru
    GadgetGuru Posts: 686 Forumite
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    edited 18 July 2023 at 11:41AM
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    It'll be fine - use Special Delivery if its a valuable phone (I believe it will be covered to £750 with SD now) and send away!

    EDIT - yup its gone up from £500 to £750 coverage with SD 1am:
    "Includes up to £750 compensation for contents, with additional cover up to £2,500 available. Optional consequential loss cover available up to £10,000*"
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