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Item bought online had lower price ticket when delivered
EPRIS27
Posts: 1 Newbie
I recently purchased a pair of trainers from Adidas at discounted price of £60.
When I received the shoes, one of them had a price ticket of £36. Contacted Adidas and they dont want to know about it saying that must be a warehouse error. Waiting for a Customer service manager to call me.. sometimes. Should they refund me the difference?
When I received the shoes, one of them had a price ticket of £36. Contacted Adidas and they dont want to know about it saying that must be a warehouse error. Waiting for a Customer service manager to call me.. sometimes. Should they refund me the difference?
0
Comments
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No, any price ticket on them is completely irrelevant to the price you pay.3
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...so the other one cost £24?EPRIS27 said:I recently purchased a pair of trainers from Adidas at discounted price of £60.
When I received the shoes, one of them had a price ticket of £36.
Your consumer rights are to receive the shoes you ordered at the price you agreed.
That seems to be the case so no refund is due.
Even displayed with a price tag in a shop there is no obligation for them to sell them to you at that price, although in that case they might possibly be committing a criminal offence under the Consumer Protection Act.2 -
If they turned up with a higher price on the box would you have offered more?
Your consume rights is to get the item you asked for at the price you agreed.0 -
Just return then reorder at the lower price
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They would probably have to go to a shop to buy at the ticket price.marcia_ said:Just return them an reorder at the lower price
Places like Sports direct & JD sport do the same. For an online order they use the stuff that has already been ticketed for the shop and those prices are invariably cheaper than the online price3
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