Energy Supplier incorrect debit record on credit report

Dbeesaver

Anyone else in credit with their energy supplier but showing on their credit report as being in debit? 

MorningcoffeeIV

Undoubtedly. 

But nothing to worry about as long as payments are being made.

Dbeesaver

It seems really cheeky of the energy supplier though when I've been in credit for over 2 years and they are reporting to the credit agency  I've 2 years of owing them money... currently showing £400 in debit and I'm nearly £200 in credit. 

disgruntledlandlord

Hello,
hoping someone can help. I recently rented out my property and closed all utility bills etc. updated new address and set up a redirect. 

When trying to sort out water for new property I moved into a few months I set this up through the app which showed I owed £10.34 from my previous address. Paid this immediately however it’s come up as a missed payment on my Transunion credit score. I never received any emails / letters or phone calls to make my aware of this outstanding amount. I have spoken to Northumbrian Water who will not entertain me. I have raised a dispute and submitted a complaint. 

Can anyone help / suggest what I can do? 

My credit is excellent with Experian and Equifax. I have never missed a payment and I’m due to remortgage next month