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Vanguard website down?
MarcoM
Posts: 809 Forumite
Hello as any vanguard customer tried to get onto the vanguard platform today?
I get an error message.
I get an error message.
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Down for me too - log on, get error message.
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NSI last week, now these...0
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i was on the platform at 11am today0
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Down for me.
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Yeah, looks like they have some problem. Weirdly it let me login and flashed a brief page that had my accounts on it then went to the error page. Then I was able to view my profile but not my investments.0
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Other FNZ based platforms are running fine. So, the backend is ok. So, the issue appears to be a frontend problem.I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.2
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they are not answering calls at the moment0
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Hmm, also down for me. I can log in and see my profile, but not my accounts.
Allica is also currently down£12k in 26 #14 £3708.19/£12k 25 #14 £19,041.66/£18k 24 #14 £15,653.11/£18k 23 #14 £17,195.80/£18k 22 #20 £23,024.86/£23k0 -
They are probably being swamped with worried customers. The website is working sporadically. I was able to login and see my account overview page but when I selected an account it errored again. From the mode of failure I'd guess their server is seeing excessive traffic. It could be an internal fault - a software bug or faulty hardware, or it could be an outside DDoS or similar. I imagine they will sort it soon enough. Just be glad you don't work in network support!MarcoM said:they are not answering calls at the moment2 -
Announcement on the home page:
"We are currently experiencing some issues with pages on our website. We are working on resolving this as soon as possible. If you experience any problems, please try again later. We apologise for any inconvenience."0
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