Garden Vouchers - Expired!

Money_Grabber13579

Alderbank said:

Tom_Bradbury said:

pinkshoes said:

Tom_Bradbury said:

I was given a garden voucher a couple of years ago which I've just discovered expired a couple of month ago.  I've tried to use it without realising in a garden centre at it was refused.  I've looked on the garden voucher website and it says they can't honour old vouchers because of an accounting regulation!  Is there any way to redress this?  Surely statute comes in here either Unfair Contract Terms Act or even Limitation Act, that gives up to 6 years for 'debts' to be recovered.  My voucher is certainly not 6 years old. Anybody ever been able to get National Garden Gift Vouchers to replace an expired voucher?

Can you be more specific with dates? "A couple of years ago" implies you were given this post lockdowns. 

Most vouchers have an expiry date. Did it not have a purchase or expiry date so you could see when it was going to expire?

I received it as part of a number of vouchers for my 50th birthday in 2021.  All my other vouchers I received expire in 2024 or 2025.

Mystery solved then.
One of the vouchers was not new. Most likely it had originally been given to the donor for Christmas and they didn't use it so passed it on to you. Nothing wrong with that.

The real mystery is how someone had bought a voucher (they have expiry date 30 months (2½ years) from the date of purchase) in 2021 which would still be valid in 2025!

Time machine?

That is for gift cards. Gift vouchers are valid for approximately 3 years, so give or take a month, a voucher bought in Dec 21 could potentially expire in Jan 25 (for example).