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https://n3rgy.com/ > Where does it get its data from?

Sterlingtimes
Sterlingtimes Posts: 2,578 Forumite
Part of the Furniture 1,000 Posts Name Dropper
I posted separately on my missing eight days of electricity data. The same days are missing at n3rgy.

Where does n3rgy collect its data from? Is it the same as DCC data? Is it the same as the stored smart meter data?
I have osteoarthritis in my hands so I speak my messages into a microphone using Dragon. Some people make "typos" but I often make "speakos".

Comments

  • razord
    razord Posts: 566 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    n3rgy gets it's data from the DCC. The DCC gets it data from your meter.

    My understanding is that the DCC is basically a proxy to your meter. Providers and "Other Users" such as Bright/n3rgy/hugo ask the DCC to ask your meter for the latest info, which is then forwarded on to them.

    The ask for a period of data. It's possible if data was missing at the time, it won't be asking for the missing days. In those instances, Octopus for example will manually raise a request via the DCC for your meter to provide the missing days, but Bright for example won't go back to fill in any missing days if they didn't get the data at the first request.
  • Sterlingtimes
    Sterlingtimes Posts: 2,578 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    What an excellent answer, razord, thank you. Therefore nothing is better than the DCC save for the smart meter itself. So Octopus would need to go to the DCC and only the DCC to request missing data, but N3rgy, Bright, Hugo and Loop would never fill in the gaps.
    I have osteoarthritis in my hands so I speak my messages into a microphone using Dragon. Some people make "typos" but I often make "speakos".
  • [Deleted User]
    [Deleted User] Posts: 0 Newbie
    1,000 Posts Third Anniversary Name Dropper
    edited 9 July 2023 at 1:17PM
    razord said:
    n3rgy gets it's data from the DCC. The DCC gets it data from your meter.

    My understanding is that the DCC is basically a proxy to your meter. Providers and "Other Users" such as Bright/n3rgy/hugo ask the DCC to ask your meter for the latest info, which is then forwarded on to them.

    The ask for a period of data. It's possible if data was missing at the time, it won't be asking for the missing days. In those instances, Octopus for example will manually raise a request via the DCC for your meter to provide the missing days, but Bright for example won't go back to fill in any missing days if they didn't get the data at the first request.
    The DCC does hold any consumer meter data: it is pass through via the DCC network from the meter to the nominated supplier. To access meter data, suppliers use what is known as secure Adapter software. 

    Third parties like N3rgy.com; Bright and Loop are Registered DCC Other Users. As such they have built their own Adapter software. Bright, for example, uses an Adapter built by its parent company Hildebrand. 

    For those on a 30 minute usage profile, the supplier initiates a data pull once per day for each meter. The meter returns index reading/s for midnight along with an XML file containing 30 minute usage data. Third parties only get access to the XML file.

    Edit:

    TMA provides a smart meter Adapter service for Octopus Energy (and others). This graphic shows the process.






  • Sterlingtimes
    Sterlingtimes Posts: 2,578 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 25 October 2023 at 8:41PM
    The DCC does hold any consumer meter data: it is pass through via the DCC network from the meter to the nominated supplier. To access meter data, suppliers use what is known as secure Adapter software. 

    Third parties like N3rgy.com; Bright and Loop are Registered DCC Other Users. As such they have built their own Adapter software. Bright, for example, uses an Adapter built by its parent company Hildebrand. 
    Thank you, Dolar, for your kind assistance. That fixes the model of operation in my mind. I can now get a very good approximation of cumulative usage during the missing days.  
    I have osteoarthritis in my hands so I speak my messages into a microphone using Dragon. Some people make "typos" but I often make "speakos".
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