Can you retrieve a car insurance qoute from a reference number ?

shap101
shap101 Forumite Posts: 70
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I got a quote last week using  money supermarket for my upcoming car insurance on 25th of July , but today I went to purchase it as I waiting for my bank card to arrive but it has disappeared from the list . I took a screenshot the page with the reference number on both the Aviva page and Money supermarket . Is it possible to retrieve it using the code or is it too late , on the aviva page it says " your quote will be saved for the next 29 days )  - I tried phoning but they say it is Aviva Zero rather than Aviva .
 

I did another search on the money supermarket and the Aviva option is nolonger there.


Comments

  • DullGreyGuy
    DullGreyGuy Forumite Posts: 6,175
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    If you can or can't will depend on the players involved. As you obtained the quote via an aggregator it can be more difficult to recover the quote direct from the seller, due to the volumes of quotes aggregators generate some sellers have setup special instances of their quote engines to deal with them and aren't necessarily accessible to their support staff. 

    The Aviva Zero site has a log in mechanism... have you tried that?
    Else contact MSM to ask where its gone
  • HillStreetBlues
    HillStreetBlues Forumite Posts: 1,907
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    edited 9 July at 11:53AM
    Have you tried clicking though the e-mail MS sent you? (might be in the deleted folder if you already removed it)
    Let's Be Careful Out There
  • shap101
    shap101 Forumite Posts: 70
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    Have you tried clicking though the e-mail MS sent you? (might be in the deleted folder if you already removed it)
    Thank found the email in my junk folder , the link worked but some reason it does not show in my previous quotes on the MSM website . 
  • chrisw
    chrisw Forumite Posts: 3,245
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    Ive had similar issues in the past so if I get a cheap quote I always click through to the insurers site and save it there. 
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