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Nationwide reneging on Mortgage Charter

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  • MattMattMattUK
    MattMattMattUK Posts: 11,201 Forumite
    10,000 Posts Fourth Anniversary Name Dropper
    edited 10 July 2023 at 3:34PM
    Do you have any evidence of being told the wrong information??
    Yes. As I already said. The phone call.
    I think you misunderstand the difference between evidence and and you saying something, if you do not have a recording of the call it is just you making a statement about what you think they said. 
  • MWT
    MWT Posts: 10,262 Forumite
    10,000 Posts Fifth Anniversary Name Dropper
    I agree, there is nothing to be gained from extending the thread at this point.
  • penners324
    penners324 Posts: 3,511 Forumite
    Sixth Anniversary 1,000 Posts Name Dropper
    You've got 2 mortgages?
  • ACG
    ACG Posts: 24,559 Forumite
    Part of the Furniture 10,000 Posts Name Dropper I've helped Parliament
    We have just had an email through from nationwide which includes the following:

    What the Mortgage Charter means for your clients


    They can:


    1. Switch to a new mortgage deal with us without an affordability check
    2. Secure a new rate up to 6 months before their current one ends
    3. Extend their mortgage term to lower their payments
    4. Ask us for help without affecting their credit rating
    5. Stay in their home for at least 12 months even if they're unable to pay their mortgage
    6. Coming soon: they'll be able to choose interest-only payments for six months.
    I am a Mortgage Adviser
    You should note that this site doesn't check my status as a mortgage adviser, so you need to take my word for it. This signature is here as I follow MSE's Mortgage Adviser Code of Conduct. Any posts on here are for information and discussion purposes only and shouldn't be seen as financial advice.
  • Lenders who have signed up to this Charter

    • Aldermore Bank

    • Bank of Ireland UK

    • Barclays

    • Bath Building Society

    • Buckinghamshire Building Society

    • The Co-operative Bank, including Platform and Britannia

    • Coventry Building Society

    • Danske Bank

    • Darlington Building Society

    • Earl Shilton Building Society

    • Ecology Building Society

    • Family Building Society

    • Furness Building Society

    • Glasgow Credit Union

    • Hinckley & Rugby Building Society

    • HSBC, including First Direct

    • Kensington Mortgage Company

    • Leeds Building Society

    • Leek Building Society

    • Lloyds, including Halifax and Scottish Widows

    • Loughborough Building Society

    • Melton Mowbray Building Society

    • Metro Bank

    • Monmouthshire Building Society

    • Nationwide Building Society

    • Natwest, including RBS and Ulster Bank

    • Newbury Building Society

    • Newcastle Building Society

    • Nottingham Building Society

    • Principality Building Society

    • Progressive Building Society

    • Santander

    • Scottish Building Society

    • Skipton Building Society

    • Suffolk Building Society
    • Teachers Building Society

    • Tipton & Coseley Building Society

    • TSB, including Whistletree

    • The Vernon Building Society

    • United Trust Bank Limited

    • Virgin Money, including Clydesdale Bank and Yorkshire Bank

    • West Bromwich Building Society

    • Yorkshire Building Society
    https://www.gov.uk/government/publications/mortgage-charter/mortgage-charter
  • ACG said:
    We have just had an email through from nationwide which includes the following:
    Coming soon: they'll be able to choose interest-only payments for six months.

    And the website now says "very soon" - for what that's worth.
  • BikingBud
    BikingBud Posts: 2,530 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    ACG said:
    We have just had an email through from nationwide which includes the following:
    Coming soon: they'll be able to choose interest-only payments for six months.

    And the website now says "very soon" - for what that's worth.
    @homesaver234 - Still complaining then!

    It'll be worth what it is but to be clear, what detriment does your current perception of the failure of the providers inflict upon you?
  • "Lenders including NatWest, Nationwide, Barclays will now allow home loan customers to switch to interest-only payments" said This is Money a week ago
    https://www.thisismoney.co.uk/money/mortgageshome/article-12282989/Mortgage-Charter-kicks-offer-struggling-borrowers-lifeline.html

    Nationwide's web site still says not: "And very soon, you’ll be able to choose to only pay the interest on your mortgage for 6 months."
    https://www.nationwide.co.uk/mortgages/existing-mortgage-members/home-support-hub/
  • MattMattMattUK
    MattMattMattUK Posts: 11,201 Forumite
    10,000 Posts Fourth Anniversary Name Dropper
    "Lenders including NatWest, Nationwide, Barclays will now allow home loan customers to switch to interest-only payments" said This is Money a week ago
    https://www.thisismoney.co.uk/money/mortgageshome/article-12282989/Mortgage-Charter-kicks-offer-struggling-borrowers-lifeline.html

    Nationwide's web site still says not: "And very soon, you’ll be able to choose to only pay the interest on your mortgage for 6 months."
    https://www.nationwide.co.uk/mortgages/existing-mortgage-members/home-support-hub/
    What is your point? The Daily Mail post an article, that is not an official statement from the lenders themselves. The lenders are working their way through how to implement it with the regulator and it will be ready when it is ready. Why do you have such an issue?
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