Ebay Feedback

olgadapolga

So, why do we get upset by (IMO) ridiculous feedback? 

I'm slightly annoyed by a neutral feedback I received - yes, I know that neutral feedback doesn't "count" but it's still mildly irritating!

I sold a souvenir tea caddy complete with the original, sealed box of teabags in it. The BBE date was 2012, eleven years ago. The feedback complained that the teabags were not dry. The only comment I made in the listing was that the teabags were past their BBE.

I'm sat here like: 

Rantband

Maybe they did not understand what BBE stood for, by the way what does BBE stand for ?

Spoonie_Turtle

Rantband said:

Maybe they did not understand what BBE stood for, by the way what does BBE stand for ?

Best Before End (date)

olgadapolga

Ah well, I'm over it now. I'm slightly bewildered that someone would even think of opening teabags that were eleven years past the BBE and still expect them to be in good condition. The mind boggles.

rollingmoon

Small comfort to you, I know, but hat's actually really useful feedback... if I checked up on a bidder on any auction of mine, and they'd left feedback like that for a previous transaction they'd have their bid cancelled and blocked faster than you could blink.

Spoonie_Turtle

olgadapolga said:

Ah well, I'm over it now. I'm slightly bewildered that someone would even think of opening teabags that were eleven years past the BBE and still expect them to be in good condition. The mind boggles.

In my experience they can be in good condition - but would be utterly tasteless, no use as tea at all!

olgadapolga

rollingmoon said:

Small comfort to you, I know, but hat's actually really useful feedback... if I checked up on a bidder on any auction of mine, and they'd left feedback like that for a previous transaction they'd have their bid cancelled and blocked faster than you could blink.

I just checked their feedback left for others, lots of negatives and neutrals. They have been added to my BBL.

FFHillbilly

I have one recent bad feedback, because I posted too early. thats the sort of feedback I don't care about, I'm not bothered i'd like all potential buyers to read it

in my defence, I didn't see the byers note to delay posting by a week. all I saw was the banner in the top right in my desktop saying "x items sold now, click here to print postage" or whatever it says, and that's what I did, literally a few clicks and it's done I missed the message.

one negative out of 2000 isn't bad though is it? when I want to buy something, if I were to check the feedback and see a couple of negs I'd probably still buy from them. if I saw maybe 10% negatives i'd maybe think twice.

RFW

When I did Ebay as my main source of income I checked feedback all the time. Now I sell about a dozen items a week and don't pay it any attention at all. It's increasingly irrelevant. It was a good tool when Ebay started, to establish trust, but needs replacing with something more relevant.

I can see why OP would be bothered about the feedback, blocking the customer seems excessive though. Paying customers are increasingly hard to find.

tightauldgit

FFHillbilly said:

I have one recent bad feedback, because I posted too early. thats the sort of feedback I don't care about, I'm not bothered i'd like all potential buyers to read it

in my defence, I didn't see the byers note to delay posting by a week. all I saw was the banner in the top right in my desktop saying "x items sold now, click here to print postage" or whatever it says, and that's what I did, literally a few clicks and it's done I missed the message.

one negative out of 2000 isn't bad though is it? when I want to buy something, if I were to check the feedback and see a couple of negs I'd probably still buy from them. if I saw maybe 10% negatives i'd maybe think twice.

And had you held off in posting Ebay would have dinged you for sending it out late! Can't win.

FFHillbilly

tightauldgit said:

FFHillbilly said:

I have one recent bad feedback, because I posted too early. thats the sort of feedback I don't care about, I'm not bothered i'd like all potential buyers to read it

in my defence, I didn't see the byers note to delay posting by a week. all I saw was the banner in the top right in my desktop saying "x items sold now, click here to print postage" or whatever it says, and that's what I did, literally a few clicks and it's done I missed the message.

one negative out of 2000 isn't bad though is it? when I want to buy something, if I were to check the feedback and see a couple of negs I'd probably still buy from them. if I saw maybe 10% negatives i'd maybe think twice.

And had you held off in posting Ebay would have dinged you for sending it out late! Can't win.

I know I have had that problem, what I would have done If I had noticed their note to delay posting was leave printing the label until as late as possible(2 days later), then drop at the post office (upto 7 days later) . that seems to keep everyone happy