Smart meter impasse

SAC2334

Sarahspangles said:

If it isn’t lies, it’s certainly spin.

Our routine now is to read on the 1st or 2nd, submit online and the bill is generated on 5th. It’s 50/50 whether they use our customer reading - even if it’s submitted in good time - and we ask them to correct their estimate when it’s out. Not because we’re strapped for cash, but because they consistently overestimate usage and if we allow it to stand that sets the run rate they use for the next estimate.

We couldn’t submit readings for the new meter for two months as their website asked for an opening reading, but can’t cope if what you then enter is lower than the number the old meter had reached. So the current estimated bill we have is 215% of actual usage this year, and 200% compared to the same period next year. Plus several times they’ve asked us to photograph the meter display and email it to them! Oh, and we still get yearly meter inspections.

It’s more work.

Good that you still get a yearly inspection otherwise your house may have been up in smoke as the last one found the gas leak .

molerat

matt_drummer said:
I guess you were hoping that smart meters would mean that you never had to go near them again

Well, that was the blatant lie the adverts were promoting.

matt_drummer

molerat said:

matt_drummer said:
I guess you were hoping that smart meters would mean that you never had to go near them again

Well, that was the blatant lie the adverts were promoting.

A lie is something that is intended to deceive.

There is no intent to deceive here.

Smart meters were fitted and the supplier wanted them to work as intended first time.

Nobody has lost anything. In this case the home owner is no worse off than they were before smart meters were fitted.


What do you think anybody has done to intentionally to deceive and cheat this customer?

What has this customer lost, what don't they have now that they had before?


Millions of homes have smart meters fitted with no issues and many of those benefit from cheaper energy as a result.

In a tiny percentage of cases there are issues and in some of those cases the smart meters don't work to their full potential. They do however record energy use just like the meters they replaced.

SAC2334

molerat said:

matt_drummer said:
I guess you were hoping that smart meters would mean that you never had to go near them again

Well, that was the blatant lie the adverts were promoting.

The only people who used to parrot that lie were smart meter fitters to make their life easier so they got a welcome by the householders. " You ll never see another meter reader now " was their blatant lie. 
So when I turned up a few weeks later to read the meters I got either a frosty welcome or a refusal .

The suppliers certainly never said that and in communictaions about the smart meter roll out  they always  did mention that you would still get visits from meter readers "occasionally "