TSB Sent wrong person refund

Paddy2018

Hi, I received a letter from TSB stating that I was due a refund from previous charges/interest however that because I was in a trust deed, they had sent the cheque to my Trustee. However I completed my TD and was discharged over a year ago, so the cheque should have been sent to me. TSB are being very unhelpful and saying that I need to take it up with the Trustee, who don't have any knowledge of this. Surely if TSB are in debt to me, it is their responsibility to cancel the cheque they sent in error and re-issue the cheque to me directly?

molerat

Article here.

https://www.scotlanddebt.co.uk/articles/trust-deed/what-happens-with-ppi-claims-after-a-trust-deed

This Supreme Court judgment clarifies uncertainties deriving from previous cases. It establishes that a creditor is not entitled to assets which are discovered after the final distribution has been made in relation to the Trust Deed, or after a Trust Deed has been discharged.

I think a complaint to TSB may be in order in light of the Supreme Court case.