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Student loan trying to claim a refund for overpaying

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Em07spike
Em07spike Posts: 1 Newbie
edited 5 July 2023 at 9:11AM in Student MoneySaving
Hi. I hope this is in the right section of the forum.
I've recently discovered that I've overpaid my plan 2 student loan by just over £300. When I rang the SLC to request a refund I've been told that I can't have a refund as I still have a plan 1 loan on debit and so they will be transferring the £300 of credit from plan 2 to the plan 1 balance. 
I don't see how they can do this as I've already paid my plan 1 contributions per my earnings on payslips and so this 300 is almost an involuntary overpayment which should come back to me. Is anyone able to advise? 

Comments

  • silvercar
    silvercar Posts: 49,523 Ambassador
    Part of the Furniture 10,000 Posts Academoney Grad Name Dropper
    edited 4 July 2023 at 10:57PM
    Depends on the reason the overpayment was taken. If it is because you used more in one month, but were still over the threshold for the year, then you can’t have a refund.

    I’ll ask the forum team to move this over to the student board. You may see more answers to similar questions over there.

    https://forums.moneysavingexpert.com/categories/student-money-saving
    I'm a Forum Ambassador on the housing, mortgages & student money saving boards. I volunteer to help get your forum questions answered and keep the forum running smoothly. Forum Ambassadors are not moderators and don't read every post. If you spot an illegal or inappropriate post then please report it to forumteam@moneysavingexpert.com (it's not part of my role to deal with this). Any views are mine and not the official line of MoneySavingExpert.com.
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