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Cats Protection

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  • Gsaver1
    Gsaver1 Posts: 93 Forumite
    Fifth Anniversary 10 Posts
    Lavendyr said:
    I understand your frustration but you make it sound as though it is a business transaction, not the rehoming of a kitty who needs a loving home.

    I understand that the issue is that you agreed to adopt a 2 year old cat and were in fact asked to adopt a 14 year old. That is unacceptable. So is the delay in refunding. 

    Is there any particular reason why you wouldn't rehome the older kitty though? Was it the same kitty, just with a different age? My sympathy is mainly with the poor cat in this situation who has been back and forth and still doesn't have a loving home. And I speak from experience with an unexpected cat. 
    To be told you are getting a two-year-old cat when in fact it is significantly older than that is not on. When I picked the cat up I was still thinking it was a young cat, no one thought to mention they had made a mistake with the age.

    I lost my 18-year-old cat in November 2021. I know cats can live a long life but having lost an old cat not that long ago I wasn't wanting to go through that again. Once the cat was returned it was not put on the website again so I think it was re-homed relatively quickly. If anything the person putting up the information about cats has to ensure it is right and if not inform the adopter of any mistakes. This was not done in my case and hence the cat getting returned and me seeking my refund. Looking at reviews of this particular branch on the website, not all reviews are positive so they may have issues to address.    
  • Murphybear
    Murphybear Posts: 7,974 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    I’m sorry to hear of the problem you’ve had with CP and pleased that it has been resolved.  I hope this won’t stop you from adopting another one.  I understand how you feel, we lost our 20 year old cat last year and have decided at the moment not to get another one.  
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