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Non Refundable Flight

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  • The problem is, unsuspecting consumers have followed a link from a comparison site. 

    Customers do not visit the site starting at the front page, but instead land on credible looking booking page.

    What I want to know is - has anyone ever successfully cancelled and received a refund for a so-called booking, after they've been asked to pay an extra amount ?

  • Secret Flying Club, which is recommended by MSE features a prominent ad section.
    Sometimes this ad leads to a very questionable website - jetcost co uk - which in turn features many links to Cheapflyshop.
    Jetcost is based in France and have this disclaimer: " Please note that we are not a travel agency and we don't sell tickets. If you have questions regarding a booking, please contact directly the travel agency or airline."
  • born_again
    born_again Posts: 20,493 Forumite
    10,000 Posts Fifth Anniversary Name Dropper
    Apart from a horrible website that just keeps adding more links, so clicking on the info at bottom of page is a nightmare.
    We are a team of passionate travellers who provide details to the most incredible flight
    deals around the world.

    They make no mention of booking anything. So the advice they give is correct, as you book by another party.

    Not sure how much clearer it can be.

    What are your Terms of Service?

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    Life in the slow lane
  • Why is Money Saving Expert promoting such a scam-filled site, which requires 2,000 words of disclaimers
  • eskbanker
    eskbanker Posts: 37,214 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Why is Money Saving Expert promoting such a scam-filled site, which requires 2,000 words of disclaimers
    There are a huge number of middlemen/broker sites reachable directly or indirectly from the MSE cheap flights article, so if there was any desire to filter out those of a certain quality (you describe it as scam-filled but that's essentially a value judgement rather than fact) then that would be a labour of love and potentially leave MSE open to legal action, although to be fair, it might be more appropriate for MSE to make it clearer that cheap flight deals will generally be cheap for a reason....
  • born_again
    born_again Posts: 20,493 Forumite
    10,000 Posts Fifth Anniversary Name Dropper
    edited 27 October 2023 at 3:10PM
    Why is Money Saving Expert promoting such a scam-filled site, which requires 2,000 words of disclaimers

    Don't rely – verify!

    Our Forum offers a wealth of MoneySaving wisdom, tips, hints and information both new and historical. However, some of the information changes quickly, is opinion or may be incorrect. We don't verify or take responsibility for what is posted by the community. No two people have the same circumstances or experience and it is up to you to investigate, check and check again before you make any decisions or take any action based on information you glean from our community. Remember, don't rely on what you are reading. Verify it and protect yourself. You are responsible for any action you consequently make.


    Read the disclaimer at the bottom of every MSE page


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    We think it's important you understand the strengths and limitations of the site. We're a journalistic website and aim to provide the best MoneySaving guides, tips, tools and techniques, but can't guarantee to be perfect, so do note you use the information at your own risk and we can't accept liability if things go wrong.

    Life in the slow lane
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