Outlook mail programme as part of Word family

twopenny

So I have an ancient laptop where the Word package was free for 1year. Knowing I wouldn't buy it in future I've never used it and long ago lost the password key for it.

I've had a continuous problem with websites that offer 'contact us' and it opens up the outlook folder which I can't use without the key.

Is there any way to bypass this and have it open in something I can use?
It's sometimes(rarely) used for the Word files as read only. I'm concerned that by interfering or removing the package it may mess up the computer and my other precious files.

I'd be grateful for any options.

PHK

What version of Windows is the laptop running?

twopenny

Windows 7
W7was the new thing out. Told you it was old 

Until now I've been able to copy and paste the email address into my own and message from there but the new systems of links make that impossible - so I have to go to the library. By which time I've lost the will to do it.

wongataa

What email programme do you use to actually send emails?  You probably just need to set the settings in Windows and possibly in your internet browser to associate emails with the programme you actually use.

twopenny

Ah! I use Outlook but the one that used to be Hotmail. So free.

I'll have a rummage in the settings. Been a long time since I needed to find my way around those.

twopenny

Found where the email (and more microsoft stuff) is set as default but doesn't give the option to remove, only set as defaut. I'll look deeper later.

Something I was able to uncheck though revealed the email address on the website I tested on so that's a start

Newcad

When you set something new as the default app to use then it removes the previous default.

So setting your current Outlook as default (or Gmail, or whatever email app you want to be the default now) should remove your old Hotmail default.

Mr.Generous

You can buy an office disk with license for about a £5 from ebay. It'll be an old version, 2010 or similar. but well worth it if it stops all the hassle you're having.

wongataa

twopenny said:

Ah! I use Outlook but the one that used to be Hotmail. So free.

I'll have a rummage in the settings. Been a long time since I needed to find my way around those.

Outlook, the email service is a webmail service.  Outlook the computer programme is an email client.  They are not the same thing.  Microsoft could have been less confusing.

How do you normally send emails?  Do you use an email programme or do you access it via a web browser?

twopenny

Hotmail or, in the past Yahoo, on the web.

Mostly it's just for contact with trades on occasion. Ditto alerts about clubs I belong to so it's not a big thing till i need to contact fuel companies as now.

I don't use a smart phone for internet. Just laptop for photos, entertainment and research,