NOW LIVE: The Forum 'Ask An Expert' event. The theme is ENERGY. Please post your questions on bills, switches, alternative fuels etc. Our expert MSE Andrew will answer as many as possible

dpd local - lost parcel

geizkragen Forumite Posts: 15
Part of the Furniture First Post Combo Breaker
Parcel UK- Germany lost by dpd local (or a service they may use) 
purchased with extra insurance 
ALL efforts (chat/phone/email) are either not progressing the matter or the communication option (phone and email) is not working.
phone calls are hampered by poor language skills of the operator 
many suggestions other than handing over to a legal team please?


Meet your Ambassadors


  • All Categories
  • 338.8K Banking & Borrowing
  • 248.6K Reduce Debt & Boost Income
  • 447.6K Spending & Discounts
  • 230.7K Work, Benefits & Business
  • 600.8K Mortgages, Homes & Bills
  • 171K Life & Family
  • 244K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 15.9K Discuss & Feedback
  • 15.1K Coronavirus Support Boards