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British Gas: Unable to pay electricity bill online

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fade2gray
fade2gray Posts: 9 Forumite
Part of the Furniture Name Dropper First Post Combo Breaker
in Energy
Since the recent update to their website, I can pay my gas bill online, but when trying to pay the electricity bill and click the 'Pay Now' button, I get the message "There is no outstanding balance for this account".

Is anyone else seeing this behaviour?


Comments

  • Gerry1
    Gerry1 Posts: 10,848 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Pop a cheque in the post !
    But yes, BG's billing is a shambles and the new system doesn't seem to be any better.
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