Amazon Declining Credit Card

Hi, 

Has anyone else had an issue with Amazon declining their credit card?

I have contacted the issuer and there are no blocks or problems with my card and it has plenty of credit. 

My card had been accepted for at least 8 years before this. I've deleted and re-entered the card details but am still having the same issue. Checked that my address details match and they do.

My card issuer said that no payment has been requested from Amazon, Amazon say that payment is declined by my bank...

Comments

  • WillPS
    WillPS Posts: 4,930 Forumite
    Part of the Furniture 1,000 Posts Newshound! Name Dropper
    Not a problem I've had. I do have occasional issues with my Barclaycard because Barclays insist on fashioning my one-digit house number with a leading zero, but altering the billing address normally fixes this.

    Check character for character your address matches the one on your card statements maybe.

    Have you moved house?
  • Everything has remained the same, I could order in May but not in June. Very strange

  • horsewithnoname
    horsewithnoname Posts: 747 Forumite
    500 Posts Second Anniversary Name Dropper
    edited 30 June 2023 at 12:57PM
    Has your card recently expired? If so you need to update it to the new expiration date on your Amazon account, otherwise I’ve no suggestions. 
  • elasto
    elasto Posts: 35 Forumite
    Second Anniversary 10 Posts
    Just this week I had to reauthorize an Amazon subscribe and save card that I swear has been used successfully before.

    I got a message saying that the payment failed, I told it to try again with the same stored card, I had to tap to confirm the purchase in my banking app, and then it went through fine.

    So, yeah, maybe it's a SCA (strong customer authentication) type thing at the root of it...
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 349.7K Banking & Borrowing
  • 252.6K Reduce Debt & Boost Income
  • 452.9K Spending & Discounts
  • 242.7K Work, Benefits & Business
  • 619.4K Mortgages, Homes & Bills
  • 176.3K Life & Family
  • 255.6K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 15.1K Coronavirus Support Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.