Travel Insurance Claim - Excesses per person

I have recently submitted a travel insurance claim. My young daughter got ill whilst we were away and couldn't fly back on the planned date. The insurance company are saying we have a pay an access of £200 which is per person. Obviously i had to stay with my daughter, so could i argue we shouldn't have to pay the access per person and it should count as one claim as i had no choice but to stay with her, or does it sound right what the insurance company is saying? 
Many thanks 


  • DullGreyGuy
    DullGreyGuy Forumite Posts: 6,299
    1,000 Posts First Anniversary Name Dropper
    The excess should be per person claiming so if there were 5 of you on holiday, 3 returned on the planned flight and 2 returned later and so are claiming then it should be 2 excesses you are paying.
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