UPS are useless

Rocketeer Forumite Posts: 15
Part of the Furniture 10 Posts Name Dropper Combo Breaker
I sincerely hope UPS PR dept reads this forum because your company are useless. So I receive a notification there are fees to pay. I can either pay online or the driver can collect payment. Driver shows up and says I haven't paid and not be delivering my parcel (was that a sarcastic smug grin I observe) I then show him the notification - driver can collect payment. He says - that's wrong he has no means of collecting payment. I would have to pay online.

What the hell are you playing at UPS. Had you said in the notification - online payment only, I would have paid it online already. Why is it that big companies can never get the simple things right.

Maybe that's what the U in UPS stands for - USELESS.


  • moonpenny
    moonpenny Forumite Posts: 2,396
    Part of the Furniture 1,000 Posts Combo Breaker
    Why would driver show up if he is not delivering your parcel?  Sounds dodgy to me.
  • RFW
    RFW Forumite Posts: 9,839
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    I've never heard of a driver collecting payment for UPS.
    As above I sense something more to this.
    Do you know what the parcel is? Were you expecting to have to pay extra when it arrived?

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