Can someone clear this up for me please - sold on debt

happy2017

sourcrates said:

happy2017 said:

sourcrates said:

Right, apologies for the confusion, in that case, Lowell are incorrectly reporting your debts status, it should be recorded as "D" every month, for default.

The default will show until 24/11/2025, then will be automatically removed.

You should respond to Lowell advising of their "mistake", there entry should show the same date of default as the original, and also display your outstanding balance.

They should no longer be showing missed payments, as default status takes precedence.

I've been backwards and forwards with then using Resolver UK which has been great but they are adamant that they are reporting correctly which is frustrating.

If you have their final response, then its time to escalate the matter.

I think the ICO deal with credit file complaints, but I would check with the FOS (they have a hotline number on their website) first as they may be able to help.

It seems straightforward enough to me to have this resolved.

thank you for the above, always a great help and source thanks