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Halifax payment suspicious?

LightKnow
LightKnow Posts: 305 Forumite
Fifth Anniversary 100 Posts Name Dropper
edited 21 June 2023 at 10:25AM in Budgeting & bank accounts
Hi

So the Halifax app popped up say .... Payment could not be made call {Removed by Forum Team}. 

Is there a chance my app interface was changed to click logon to see what happened but would take me to a fake copy of Halifax???

Or .

Has someone try to take money from me

Not rang Halifax, as not sure who to call - as I did little search online which has worried me more due to simlar experience 

Anyone had this before 

Comments

  • marcia_
    marcia_ Posts: 3,944 Forumite
    Seventh Anniversary 1,000 Posts Photogenic Name Dropper
     Ring Halifax on the number on the back of your card 
  • boingy
    boingy Posts: 1,997 Forumite
    1,000 Posts Second Anniversary Name Dropper
    I don't think it's possible for an App to be hijacked but that's the number Halifax give to call them from abroad. Call them on their normal number: 0345 7203040
  • SiliconChip
    SiliconChip Posts: 2,129 Forumite
    1,000 Posts Fourth Anniversary Name Dropper
    boingy said:
    I don't think it's possible for an App to be hijacked but that's the number Halifax give to call them from abroad. Call them on their normal number: 0345 7203040

    Never call a number posted in the forum, you have no idea whether the poster is genuine or not. This number may be the same as the one on your card, but always go by what is on the card before anything else.
  • Eyeful
    Eyeful Posts: 1,261 Forumite
    Fifth Anniversary 1,000 Posts Name Dropper
    Ring your bank on the number given on the back of the bank card they have given you.

    Never call your bank on the number that appears on any link or forum.
  • LightKnow
    LightKnow Posts: 305 Forumite
    Fifth Anniversary 100 Posts Name Dropper
    Thanks everyone, I get in touch with them 

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