Money Moral Dilemma: Should I keep the refund I was sent in error for my damaged barbecue?

GraceDalton

Why not buy some of these with the money? https://gifts.concern.org.uk/gifts/eco-stove

SparklyB62

daviesr1 said:

Similar but different: I ordered a water feature, after it arrived and I set it up I found it had a slow leak. Not a lot, but the decking it sat on gets damp even when not operating and it gradually looses water. So I notified the company expecting a replacement. I received an email saying they no longer supply this model, they're providing a full refund, and to dispose of the product as they don't want it returned. 

I've received the full refund, but I'm reluctant to dispose of the water feature we took ages finding and selecting when I can probably seal the inside to stop the leak.

A while ago my wife ordered some tablets from a reseller on amazon. We received them, then a few days later we received a second delivery of the same tablets. When she reported this back to the seller they said keep them.

Companies these days can't be bothered to deal with returns and are happy to write off the loss. Just accept the refund and use the product.

I wasn’t as lucky as your wife. I ordered an oversized hooded fleecy thing for my daughter as a Christmas present.  It was delivered but the a few days later another arrived.  I contacted the company who offered to sell the second one to me at a discount or send me a label to return it.  

the_lunatic_is_in_my_head

powerful_Rogue said:

keithyno.1 said:

This is a strange one. From what you've said, you didn't complain about the damage to the BBQ or ask for a replacement or a refund. Yet the seller's taken it upon themselves to automatically issue a refund to you, without you even asking for it?

If that's the case then keep the refund. If the seller's daft enough to give away money that's their lookout - just be a happy recipient. You've done nothing wrong, dishonest or misleading, or tried to obtain a refund under false pretences. 

I suggest that people on here who are saying you should return the refund are just jealous that they haven't had such a stroke of good luck.

Or just honest.

But not humble.

Neither am I it seems  

Murphybear

A few years ago my husband bought some earrings for my birthday from the shopping channel QVC.  Sadly they didn’t turn up.  When he contacted QVC and explained they sent him a new pair and refunded the money.  We thought this was extraordinarily kind of them.  A few days later there was a knock on the door and a neighbour from a few doors down handed him a small package, it was the missing earrings and the neighbour had been on holiday for 2 weeks so had only just found them.

He contacted QVC and they told him to keep them.

it was quite useful to have 4 identical earrings as I left one in a B & B the following year.