How long do deposits take to be transferred into Secure Trust Bank?

maz_hartley

Just opened a Secure Trust Bank savings account and transfered £1k over from chase bank and the transfer hasn’t gone through. The transfer is showing as completed from chase bank but the funds aren’t showing in Secure Trust bank. It’s been a day since I did the transfer from chase, so l was wondering how long do transfers into Secure Trust take. Are they supposed to be instant or take a while longer. Does anyone know please?

El_Torro

Your answer is on the Secure Trust Bank website: https://www.securetrustbank.com/savings/helpful-information/help/pay-money-in/how-can-i-pay-into-my-account

poppystar

Mine have only ever taken about two hours, even when done in the evening. An email confirmation arrives pretty promptly. My nominated account is not Chase though.

digital

Everything that I have done with Secure Trust Bank has gone at less than glacial speed. Deposits and withdrawals take hours and hours and often run into late the next day. Every other bank I have dealt with has responded within minutes, 30 at the most.

The bank even advises that replies to secure messages will take three days.

There's no way I can run my banking at Secure Trust Bank's speeds. Their miniscule interest rate advantage is not worth the hassle and so my wife and I have closed our accounts.

inkydolphin

maz_hartley said:

Just opened a Secure Trust Bank savings account and transfered £1k over from chase bank and the transfer hasn’t gone through. The transfer is showing as completed from chase bank but the funds aren’t showing in Secure Trust bank. It’s been a day since I did the transfer from chase, so l was wondering how long do transfers into Secure Trust take. Are they supposed to be instant or take a while longer. Does anyone know please?

@maz_hartley Out of interest how long did it take in the end?