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Email not received

MouldyOldDough
MouldyOldDough Posts: 3,022 Forumite
1,000 Posts Fourth Anniversary Photogenic Name Dropper
edited 16 June 2023 at 2:43PM in Techie Stuff
My wife has a friend whom she emails 
Apparently she cannot receive any email sent via Gmail (app) 
Not Hotmail, Gmail, gotadsl....... Nothing gets through 
Any idea why? 

If I was half as smart as I think I am - I'd be twice as smart as I REALLY am.

Comments

  • km1500
    km1500 Posts: 2,790 Forumite
    1,000 Posts Second Anniversary Name Dropper
    edited 16 June 2023 at 2:47PM
    can she receive other gmails or is it that she cannot receive gmails from anyone

    What is she using for her email - hotmail ?

    She could try opening a brand new account and see if she can receive gmails on that
  • Wonka_2
    Wonka_2 Posts: 982 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    Who's her email provider ? I had a similar situation with BT until I found a hidden part in the menus that had blocked all @gmail accounts
  • J_B
    J_B Posts: 6,964 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Gmail has recently blocked all emails from our insurance broker to all his clients!
    It's now fixed!
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