Tesco Bank Data Breach ?

I have just received an email from Tesco Bank saying that 

"one of our print suppliers was recently affected by a data breach through their file transfer system. Unfortunately, as part of this cyber attack on our supplier, files containing your name, address and savings account number may have been accessed."

"
As you’ve been affected by our supplier’s data breach, you could be at risk of attempted fraud. Protecting your money from all forms of fraud is important to us. So, we’re offering you a free 12-month Identity Plus subscription, provided by Experian."

Is this genuine? My son has received a very similar email from a past employer also offering a free subscription to Experian but he has been offered 24 months

Seems a bit strange that we have both received similar emails in the past week

sx
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Comments

  • boingy
    boingy Posts: 1,866 Forumite
    1,000 Posts Second Anniversary Name Dropper
    Doesn't sound very genuine to me and I've seen nothing in the news about it but you could always ask Tesco. 
  • 10_66
    10_66 Posts: 3,438 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    edited 15 June 2023 at 8:51PM
    I have just received an email from Tesco Bank saying that 

    "one of our print suppliers was recently affected by a data breach through their file transfer system. Unfortunately, as part of this cyber attack on our supplier, files containing your name, address and savings account number may have been accessed."

    "As you’ve been affected by our supplier’s data breach, you could be at risk of attempted fraud. Protecting your money from all forms of fraud is important to us. So, we’re offering you a free 12-month Identity Plus subscription, provided by Experian."

    Is this genuine? My son has received a very similar email from a past employer also offering a free subscription to Experian but he has been offered 24 months

    Seems a bit strange that we have both received similar emails in the past week

    sx
    I've received the same email today.  Did you manage to establish any more about it?  They're closed at present, so I can't call them, I've had a look on the internet and the only things that keep coming up are dated 2016 and 2018.

    Similarly, my OH has also today received a letter from a previous employer referring to the same Experian offer that your son has received.
  • 10_66
    10_66 Posts: 3,438 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    I've just phoned the fraud line and they confirm that this is a legitimate email (I didn't call the number on the email for obvious reasons).  I asked when this cyber attack happened and they didn't know and advised me to call back tomorrow on their Customer Service number (0345 678 5678).
  • No, my email has only just arrived.

    I was going to forward it to  "phishing@tescobank.com" but I haven't as yet.
    It does use my correct first name in the email and my first name does not form part of my email address...so it has made me wonder. I have not and will not click on any links.

    I came up with the same info when I did a google search
  • 10_66 said:
    I've just phoned the fraud line and they confirm that this is a legitimate email (I didn't call the number on the email for obvious reasons).  I asked when this cyber attack happened and they didn't know and advised me to call back tomorrow on their Customer Service number (0345 678 5678).
    Thanks ...must have crossed posts
  • SiliconChip
    SiliconChip Posts: 1,784 Forumite
    1,000 Posts Third Anniversary Name Dropper
    More news on the impact of the MOVEit hack and the people behind it.
  • mebu60
    mebu60 Posts: 1,513 Forumite
    1,000 Posts Second Anniversary Photogenic Name Dropper
    edited 19 June 2023 at 9:25AM
    If you're a Tesco Bank customer and have received the email regarding the breach, will you be taking up the free 12 month Experian subscription? 
  • masonic
    masonic Posts: 26,805 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    edited 16 June 2023 at 6:30PM
    I've not received the email yet, but if I did, I would. I've previously been given a free subscription c/o TalkTalk.
    Reminds me that when I closed my Tesco current account, they posted me all the bank statements of someone else. Great to see they are keeping up the good work!
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