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Sofa marking

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Got DFS sofa and colour seems to be wearing away where you sit, it's happening on all sitting areas
It's only 10 months old and DFS are calling to look at it
Any thoughts on if it's faulty or something we've done? 

Comments

  • born_again
    born_again Posts: 20,150 Forumite
    10,000 Posts Fifth Anniversary Name Dropper
    Wear rough clothing?

    That looks like surface being worn off.
    Life in the slow lane
  • zoob
    zoob Posts: 582 Forumite
    Part of the Furniture 500 Posts Name Dropper
    Wear rough clothing?

    That looks like surface being worn off.
    Just normal clothes, wouldn't have thought it should go like this under normal use
  • Aylesbury_Duck
    Aylesbury_Duck Posts: 15,590 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    I agree that it looks like abrasion rather than simply colour coming away.

    Can you test another patch somewhere out of sight, e.g. on the base, or on the back if it's against a wall?
  • TELLIT01
    TELLIT01 Posts: 17,926 Forumite
    Tenth Anniversary 10,000 Posts Name Dropper PPI Party Pooper
    As it's happening on all seating areas a manufacturing fault has to be top of the list. 
  • Keep_pedalling
    Keep_pedalling Posts: 20,612 Forumite
    Tenth Anniversary 10,000 Posts Name Dropper Photogenic
    Looks like fake leather delaminating. 
  • zoob
    zoob Posts: 582 Forumite
    Part of the Furniture 500 Posts Name Dropper
    Looks like fake leather delaminating. 
    It's definitely leather on the seat cushions and backs I'm not sure about the rest
    It's the surface finish that seems to have come away 
  • Keep_pedalling
    Keep_pedalling Posts: 20,612 Forumite
    Tenth Anniversary 10,000 Posts Name Dropper Photogenic
    zoob said:
    Looks like fake leather delaminating. 
    It's definitely leather on the seat cushions and backs I'm not sure about the rest
    It's the surface finish that seems to have come away 
    Real leather does not do that. Your furniture may contain leather but it is not constructed of a simple piece of hide which contained no laminations so the surface does delaminate. What you have there is is something called bi-cast leather and the surface that is pealing away is a plastic coating. 

    After just 10 months that is not ware and tear it is faulty.
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