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ebay added high postal charges to my Free listings

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 All my listings that are Free postage are coming up in searches with ridiculous  (added by ebay) Postal charges like £14.30 etc. 
 If I click on the item it gives me the correct Free P&P but all my items have been added to.

Comments

  • Spoonie_Turtle
    Spoonie_Turtle Posts: 10,329 Forumite
    10,000 Posts Fifth Anniversary Name Dropper
    Sounds like it thinks you're browsing from abroad and have added GSP charges.
  • moonpenny
    moonpenny Posts: 2,510 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Been on the phone to CS and they are as puzzled as I am.

    The items in question range from £17 to £22 and have P& P added to them (from ebay) of £14.81, £16.87 etc  and really odd amounts like that . It does not make any sense.
    CS admitted they have some ongoing issues with searches and will try and sort it out and get back to me.
  • the_lunatic_is_in_my_head
    the_lunatic_is_in_my_head Posts: 9,292 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    edited 14 June 2023 at 6:15PM
    If you look at any listing and view the P&P tab (on desktop, not sure how it shows on mobile or the app) make sure the location for shipping is set to United Kingdom.

    If it is then try an incognito window without signing in to see what your listings look like to everyone in general.

    Or it is a glitch lumped in with the general problems today

    https://forums.moneysavingexpert.com/discussion/6453012/ebay-search-not-working#latest
    In the game of chess you can never let your adversary see your pieces
  • moonpenny
    moonpenny Posts: 2,510 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    EBay cs sorted it yesterday.
    They still don't know what caused it but thought it was connected to the other issues going on with search etc.
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