Revolut Support Telephone Number

doy1es1

Hello,
I am trying to get some help regarding fraudulant activity on my Revolut account but I am getting no joy from the agents on their chat system. Since 1pm yesterday I have been passed to 8 different agents and I keep getting different answers from each one. While in Naples I had about 8 'rejected' transactions and paid by other means at the time however, now looking at my statement I can see the amounts were taken from my account. The Revolut agents just do not seem to grasp the problem at all. I have requested a call back but they keep telling me that the call will be in English and that I need to tell them where I am. This company does not instill me with any confidence at all.
Does anyone have a UK telephone number of their head office in London?

datz

doy1es1 said:

Does anyone have a UK telephone number of their head office in London?

And if someone did post a number, would you call it?

It's good practice to never trust contact details provided by any third party without verifying them yourself... otherwise you'll eventually be drawn into a scam.

It is widely known that Revolut have terrible customer service. If normal channels don't yield the results you want, then you will have to follow the official complaints process (which will take time).

forgotmyname

Equally useless on the phone also. After applying for the card I could not top it up, they said I need to provide photo ID kept telling them
I have no photo ID..  No problem they said a copy of your photo national citizen card will be fine..  Repeatedly had to explain that no photo
ID means NO PHOTO ID...  and I have no clue what a national citizen card is because we don't need one here in the UK.

Eventually they said topup £20 by bank transfer, after it refused several times because of an overlimit issue i was about to give up when they finally
lifted the £10? initial limit to £20 and I could deposit the money.

When the card expired they started the photo ID again so I gave up and emptied the card.

I don't think many speak english and certainly don't understand basic sentences. How many times does it take to get the fact no photo
ID means exactly that.

Head Office?  Is that the one shared with the brooms and mop bucket?  Banking license in Lithiuania, last time I checked they still
didn't have a UK banking license.