What is exactly Company Sick Pay Offset?

Wren123bator

I am looking for some information regarding Company sick pay offset. One of my collogue from work was on sick in March for 6 working days. At that time she was not entitled sick payment for the first 3 days, so the company paid SSP and then deducted (this is the normal procedure). So far so good, but on her pay slip there is a £294  deduction, under the name of Company sick pay offset. The payroll was informed by the team leader but since April there was no information obtained. She is still waiting and obviously getting concerned that she might not get back this money. 
I would be absolutely grateful  if anyone has information or ever encountered a similar situation. 
Thank you in advance.

74jax

Is it perhaps her actually salary to the end of the payment period, that they have taken back as she was off sick. 
So they paid her the period as usual, but took of the amount she was then sick? 

Marcon

Wren123bator said:

I am looking for some information regarding Company sick pay offset. One of my collogue from work was on sick in March for 6 working days. At that time she was not entitled sick payment for the first 3 days, so the company paid SSP and then deducted (this is the normal procedure). So far so good, but on her pay slip there is a £294  deduction, under the name of Company sick pay offset. The payroll was informed by the team leader but since April there was no information obtained. She is still waiting and obviously getting concerned that she might not get back this money. 
I would be absolutely grateful  if anyone has information or ever encountered a similar situation. 
Thank you in advance.

Statutory sick pay can be deducted from any company sick pay; that's the normal definition of company sick pay offset.

The only way to find out is for her to keep pressing the company for an answer. It's wholly unfair that this happened several months ago and she is still being kept waiting - so politeness coupled with steely determination are her next steps.

Wren123bator

The SSP was deducted, the first 3 days was unpaid so this amount was taken from the basic salary. Because of the cut off date 2 days were deducted in March and 1 in April.

When she got back from sick she had a back to work discussion and I was present interpreting. The team leader explained the sickness policy, sick payment, what will be paid and deducted but there was no mention of this sick pay offset. 
 
The -£294 was some extra deduction, and so far they could not explain why? 

Devongardener

Your colleague should ask for a written calculation of the deduction, there’s not enough information for forum members to advise here.

comeandgo

Wren123bator said:

The SSP was deducted, the first 3 days was unpaid so this amount was taken from the basic salary. Because of the cut off date 2 days were deducted in March and 1 in April.

When she got back from sick she had a back to work discussion and I was present interpreting. The team leader explained the sickness policy, sick payment, what will be paid and deducted but there was no mention of this sick pay offset. 
 
The -£294 was some extra deduction, and so far they could not explain why? 

Has she sat with calculator and worked out her pay.  My old company had figures in the wage slip when you were off sick, it was for their payroll accounting but your pay was not affected.  

chrisbur

The best chance for someone here to work out what is happening is if you can show the full details of the payslip that has the deduction along with same for last payslip not affected by absence.  By comparing one with the other might be possible to see what is going on.

Penguin_

Did you colleagues salary payment change? If it was the same as a normal month then the deduction will be the offset. If they have reduced the salary then I can't see why they would put a deduction on.

Wren123bator

Penguin_ said:

Did you colleagues salary payment change? If it was the same as a normal month then the deduction will be the offset. If they have reduced the salary then I can't see why they would put a deduction on.

Now you mentioned it did, from 1st April our hourly rate changed from £10.00 to £10.42 but I did a quick calculation and it is only £50 difference based on the contracted hours. But this information is very useful, never occurred to me and this might be a start. Thank you very much.