Sky Stream Issues

csswiift

I’m new to Sky Stream.

I’ve had a puck in my livingroom for around four weeks. Recently it’s stared stuttering and giving an error message ‘please wait for your program to load’ and of course never loads. Blue screen with nothing showing.

IP is Sky with 500mb package. I have a mesh system installed as I live in an old building. WiFi speed it strong (73mbps) and working ok on every other appliance.

Any ideas on how to fix?

Bonhomie

csswiift said:

I’m new to Sky Stream.

I’ve had a puck in my livingroom for around four weeks. Recently it’s stared stuttering and giving an error message ‘please wait for your program to load’ and of course never loads. Blue screen with nothing showing.

IP is Sky with 500mb package. I have a mesh system installed as I live in an old building. WiFi speed it strong (73mbps) and working ok on every other appliance.

Any ideas on how to fix?

 https://www.t3.com/features/3-mistakes-everyone-makes-with-sky-stream

If you’re having issues with the puck like if it won’t connect to the internet or if it starts freezing, you can actually reset the whole thing very easily. You just need to switch the device off at the wall, hold down the power button on the underside and switch the power back on again. Keep holding the button down until it starts flashing different colours. After that, on the screen, you’ll be taken to a software update and setup page, just follow the instructions and if all goes well your problems should soon be solved.