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*Rant* Statements

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Fed up with bank and credit card companies e-mailing saying "your statement is ready"   only to log on and find it's not!

Let's Be Careful Out There
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  • TadleyBaggie
    TadleyBaggie Posts: 6,600 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    edited 7 June 2023 at 2:53PM
    The opposite for me. I often find statements are available but don’t get the email notification until a day or so later.
  • sheramber
    sheramber Posts: 22,245 Forumite
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    Never had that happen
  • IvanOpinion
    IvanOpinion Posts: 22,585 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    What bank(s)?  My statements have always been there when I am informed.
    I don't care about your first world problems; I have enough of my own!
  • HillStreetBlues
    HillStreetBlues Posts: 6,001 Forumite
    1,000 Posts Third Anniversary Homepage Hero Photogenic
    edited 7 June 2023 at 6:12PM


    What bank(s)?  My statements have always been there when I am informed.

    Today was Barclaycard (e-mail 2.05 pm  still not showing),  has also been Aqua  and   Natwest
    Let's Be Careful Out There
  • greyteam1959
    greyteam1959 Posts: 4,710 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Santander credit card do this.
    Send an email saying you statement is ready but when you log on to try & view it  it is not there.
    Sometimes it is a couple of days before you can view it.
    Annoying to say the least.

  • molerat
    molerat Posts: 34,492 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Santander credit card do this.
    Send an email saying you statement is ready but when you log on to try & view it  it is not there.
    Sometimes it is a couple of days before you can view it.
    Annoying to say the least.

    Never had that with Santander, generally the day after the statement is available I get the e-mail.

  • IvanOpinion
    IvanOpinion Posts: 22,585 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    molerat said:
    Santander credit card do this.
    Send an email saying you statement is ready but when you log on to try & view it  it is not there.
    Sometimes it is a couple of days before you can view it.
    Annoying to say the least.

    Never had that with Santander, generally the day after the statement is available I get the e-mail.

    Got to agree. I am with Santander and the statement has always been there by the time I receive an email.
    I don't care about your first world problems; I have enough of my own!
  • MalMonroe
    MalMonroe Posts: 5,783 Forumite
    Ninth Anniversary 1,000 Posts Name Dropper Photogenic
    I'm always receiving them too but I'm on my banking app so often it doesn't really matter. Is it sad that I know exactly how much money is in my current account, savings account and credit card balance at any time? Even now. Or, is it just me being savvy (some may call it a tad obsessive) after having been in extremely difficult financial straits previously? (Rhetorical question.)   :)
    Please note - taken from the Forum Rules and amended for my own personal use (with thanks) : It is up to you to investigate, check, double-check and check yet again before you make any decisions or take any action based on any information you glean from any of my posts. Although I do carry out careful research before posting and never intend to mislead or supply out-of-date or incorrect information, please do not rely 100% on what you are reading. Verify everything in order to protect yourself as you are responsible for any action you consequently take.
  • IvanOpinion
    IvanOpinion Posts: 22,585 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    MalMonroe said:
    I'm always receiving them too but I'm on my banking app so often it doesn't really matter. Is it sad that I know exactly how much money is in my current account, savings account and credit card balance at any time? Even now. Or, is it just me being savvy (some may call it a tad obsessive) after having been in extremely difficult financial straits previously? (Rhetorical question.)   :)
    The mobile app is great ... especially since it shows pending items (something missing from the web interface).
    I don't care about your first world problems; I have enough of my own!
  • Murphybear
    Murphybear Posts: 7,967 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    MalMonroe said:
    I'm always receiving them too but I'm on my banking app so often it doesn't really matter. Is it sad that I know exactly how much money is in my current account, savings account and credit card balance at any time? Even now. Or, is it just me being savvy (some may call it a tad obsessive) after having been in extremely difficult financial straits previously? (Rhetorical question.)   :)
    No it most certainly is not sad.  I do all my banking online using my iPad, it takes less than 30 seconds to access my account and I look at it at least once a day so I know how much I’ve spent, how much I have in my account and check my pensions and other payments have gone in.  With contactless payments it’s too easy to overspend.  

    I can remember the nightmare of my first ever bank account.  I was 19 and had just gone off to University in 1971.  The only way of knowing how much money I had was to wait for a statement or queue up at the bank and ask them for a balance.  One day they told me my balance was £10 but it was actually -£10.  Fortunately that doesn’t happen now.  
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