*Rant* Statements

HillStreetBlues

Fed up with bank and credit card companies e-mailing saying "your statement is ready"   only to log on and find it's not!

TadleyBaggie

The opposite for me. I often find statements are available but don’t get the email notification until a day or so later.

sheramber

Never had that happen

IvanOpinion

What bank(s)?  My statements have always been there when I am informed.

HillStreetBlues

IvanOpinion said:

What bank(s)?  My statements have always been there when I am informed.

Today was Barclaycard (e-mail 2.05 pm  still not showing),  has also been Aqua  and   Natwest

greyteam1959

Santander credit card do this.
Send an email saying you statement is ready but when you log on to try & view it  it is not there.
Sometimes it is a couple of days before you can view it.
Annoying to say the least.

molerat

greyteam1959 said:

Santander credit card do this.
Send an email saying you statement is ready but when you log on to try & view it  it is not there.
Sometimes it is a couple of days before you can view it.
Annoying to say the least.

Never had that with Santander, generally the day after the statement is available I get the e-mail.

IvanOpinion

molerat said:

greyteam1959 said:

Santander credit card do this.
Send an email saying you statement is ready but when you log on to try & view it  it is not there.
Sometimes it is a couple of days before you can view it.
Annoying to say the least.

Never had that with Santander, generally the day after the statement is available I get the e-mail.

Got to agree. I am with Santander and the statement has always been there by the time I receive an email.

MalMonroe

I'm always receiving them too but I'm on my banking app so often it doesn't really matter. Is it sad that I know exactly how much money is in my current account, savings account and credit card balance at any time? Even now. Or, is it just me being savvy (some may call it a tad obsessive) after having been in extremely difficult financial straits previously? (Rhetorical question.)   

IvanOpinion

MalMonroe said:

I'm always receiving them too but I'm on my banking app so often it doesn't really matter. Is it sad that I know exactly how much money is in my current account, savings account and credit card balance at any time? Even now. Or, is it just me being savvy (some may call it a tad obsessive) after having been in extremely difficult financial straits previously? (Rhetorical question.)   

The mobile app is great ... especially since it shows pending items (something missing from the web interface).

Murphybear

MalMonroe said:

I'm always receiving them too but I'm on my banking app so often it doesn't really matter. Is it sad that I know exactly how much money is in my current account, savings account and credit card balance at any time? Even now. Or, is it just me being savvy (some may call it a tad obsessive) after having been in extremely difficult financial straits previously? (Rhetorical question.)   

No it most certainly is not sad.  I do all my banking online using my iPad, it takes less than 30 seconds to access my account and I look at it at least once a day so I know how much I’ve spent, how much I have in my account and check my pensions and other payments have gone in.  With contactless payments it’s too easy to overspend.  

I can remember the nightmare of my first ever bank account.  I was 19 and had just gone off to University in 1971.  The only way of knowing how much money I had was to wait for a statement or queue up at the bank and ask them for a balance.  One day they told me my balance was £10 but it was actually -£10.  Fortunately that doesn’t happen now.