Ring Doorbell concerns

DullGreyGuy

ThisIsWeird said:
I'd also contact Ring themselves, and explain the situation. Ask them what their recommendations are for users in such cases, and even what their customers' actual responsibilities are in cases like this.

This would basically be giving legal advice which Ring call centre agents are neither qualified or authorised to do. 

Phone them by all means but you'd imagine their call scripts are all designed to placate neighbours and potentially encourage them to get one themselves. Even if you had a legal right to make your neighbour remove/reposition it there is probably realism needed on the chances of them annoying their actual customers like that. 

ThisIsWeird

DullGreyGuy said:

ThisIsWeird said:
I'd also contact Ring themselves, and explain the situation. Ask them what their recommendations are for users in such cases, and even what their customers' actual responsibilities are in cases like this.

This would basically be giving legal advice which Ring call centre agents are neither qualified or authorised to do. 

Phone them by all means but you'd imagine their call scripts are all designed to placate neighbours and potentially encourage them to get one themselves. Even if you had a legal right to make your neighbour remove/reposition it there is probably realism needed on the chances of them annoying their actual customers like that. 

Quite possibly, DGG. But I'd have thought that the included instructions would have a pretty sizeable section on the do's and don'ts of there CCTV product use? I'd be astonished if not. 

Mind you, if it is, then it'll likely be available on line?

FFHillbilly

my doorbell camera points directly at my opposite neighbours, approx 10m away also. they have never complained, but when one had a window smashed they came to ask if it would have picked it up, but unfortunately for them I have a detection area set so that it only records when on my property, otherwise the battery would go flat in half the time and I'd have lots of useless clips. same story with the CCTV high up, it just looks down on my property so it didn't catch the event.
so for most cases, don't worry about it not everyone is snooping on you people put up CCTV and doorbell cameras to keep an eye on THEIR property, not to look at yours

twopenny

Think of being sorry for them. If they are home all day they must be bored.

It's a new toy. They will soon be fed up with it if nothing happens.
I agree with putting up nets. I have windows front and back looking in
 I've put half nets for the kitchen and study so I can see out but others can't see in.
I've also grown a climbing rose, trellis and climbers so my views are nicer than others windows   

Midland_Jim

It's most likely configured to only trigger in the event of motion directly in font of the door, or the doorbell being pressed.
The battery on Ring's can drain extremely quickly if they're set to high sensitivity and trying to record at distance.
At 10 meters, through a window, any movement would only register as a blur even on live recording, I doubt the motion tracker would pick it up.

However, if you're still concerned you could approach your neighbour and mention you've spotted their new doorbell and ask how they're getting on with it.
Say you've been thinking of getting one for a while and ask a few questions about the set-up, picture quality and ease of use. It might be they'll happily show you some of their previous recordings and you'll no longer be concerned.
If they've not got a paid plan, Ring won't be storing the recordings anyway.

I've found by Ring doorbell to be good value and thoroughly recommend one.
BTW: many apologies if I'm actually the neighbour in question  :-) 

the_lunatic_is_in_my_head

Undervalued said:

Quite!

I am always amazed that people get so exercised about this perceived "problem". 

Whilst there are laws that regulate the use of CCTV, mainly in a business setting, it is often forgotten that using a hand held camera you can photograph / film pretty much anything or anybody that you like!

You forgot the part about that being in public setting.

Regarding in domestic setting:

https://www.gov.uk/government/publications/domestic-cctv-using-cctv-systems-on-your-property/domestic-cctv-using-cctv-systems-on-your-property

This advice will help you to understand what you need to do if you are considering installing, or have already installed, a CCTV system (or similar technology, such as video-equipped doorbell devices) on your home

If your CCTV system captures images of people outside the boundary of your private domestic property – for example, from neighbours’ homes or gardens, shared spaces, or from public areas – then the GDPR and the DPA will apply to you. You will need to ensure your use of CCTV complies with these laws. If you do not comply with your data protection obligations you may be subject to appropriate regulatory action by the ICO, as well as potential legal action by affected individuals.