Help with Nationwide approval process

Sophie8916

Hello!

I’ve applied for a loan to consolidate my debt and clear it off quicker, firstly I don’t want any judgements or advice re getting the loan just the process…

so I went on comparison site yesterday and nationwide came up at 75%, applied online and it said “approved money released within 2 hours” I then had an email today asking me to call. When I called it’s because I failed to put in my middle name and used my partners email address so they asked me to re apply on the app… I did but this time rather than approval straight away it said it had been referred to the loans team and I’ll hear back in 2 days. I spoke on webchat and they said it got referred because of an application in a short space of time.

do you see any issues here with approval or do you think it is as simple as just double checking for fraud purposes maybe? I’m just confused as to why it was such a high approval and now this and am worried as without this loan will cause me some stress.

please no judgement about “just wait till Tues you will soon know” or “why get a loan” just looking for reassurance 😊 

Sophie8916

Sorry not 75% but 95%

Jami74

No judgements from me. 

From my understanding, comparison websites 'guess' your eligibility for a loan based on limited information. Actual loan providers look a bit deeper at your situation and decide whether they trust you enough to lend you their money. They should look at how much money you already owe and decide whether they think you can afford to pay their loan too because they're aware that not everyone uses the loan to pay off current debts. Even without missing your middle name and using someone elses email address they might still have referred it to the loans team. I know it's not the yes/no answer you want, but honestly no-one can know.

Have you contacted one of the debt charities yet? I believe they can help with sorting out debt. 

Sophie8916

Jami74 said:

No judgements from me. 

From my understanding, comparison websites 'guess' your eligibility for a loan based on limited information. Actual loan providers look a bit deeper at your situation and decide whether they trust you enough to lend you their money. They should look at how much money you already owe and decide whether they think you can afford to pay their loan too because they're aware that not everyone uses the loan to pay off current debts. Even without missing your middle name and using someone elses email address they might still have referred it to the loans team. I know it's not the yes/no answer you want, but honestly no-one can know.

Have you contacted one of the debt charities yet? I believe they can help with sorting out debt. 

Thanks I think what confused me is when originally applied it was approved and they said money released in 2 hours 

MattMattMattUK

Sophie8916 said:

Jami74 said:

No judgements from me. 

From my understanding, comparison websites 'guess' your eligibility for a loan based on limited information. Actual loan providers look a bit deeper at your situation and decide whether they trust you enough to lend you their money. They should look at how much money you already owe and decide whether they think you can afford to pay their loan too because they're aware that not everyone uses the loan to pay off current debts. Even without missing your middle name and using someone elses email address they might still have referred it to the loans team. I know it's not the yes/no answer you want, but honestly no-one can know.

Have you contacted one of the debt charities yet? I believe they can help with sorting out debt. 

Thanks I think what confused me is when originally applied it was approved and they said money released in 2 hours 

Sophie8916 said:

Hello!

I’ve applied for a loan to consolidate my debt and clear it off quicker, firstly I don’t want any judgements or advice re getting the loan just the process…

so I went on comparison site yesterday and nationwide came up at 75%, applied online and it said “approved money released within 2 hours” I then had an email today asking me to call. When I called it’s because I failed to put in my middle name and used my partners email address so they asked me to re apply on the app… I did but this time rather than approval straight away it said it had been referred to the loans team and I’ll hear back in 2 days. I spoke on webchat and they said it got referred because of an application in a short space of time.

do you see any issues here with approval or do you think it is as simple as just double checking for fraud purposes maybe? I’m just confused as to why it was such a high approval and now this and am worried as without this loan will cause me some stress.

please no judgement about “just wait till Tues you will soon know” or “why get a loan” just looking for reassurance 😊 

That is once approved, if your application had included your full name and not hit any fraud flags then it may well have been approved quickly, then paid out with two hours. Unfortunately you initially got your name wrong and used an email which caused a fraud flag to be triggered, as you had to reapply and there are two applications in close succession it will now need to be manually reviewed and so will take time to be approved, if approved it will then be paid within two hours. If you applied for loans elsewhere they will likely be denied at the moment as those providers would be able to see two searches on your file from Nationwide in a few days and so will likely automatically decline, you will unfortunately have to wait it out.

Sophie8916

MattMattMattUK said:

Sophie8916 said:

Jami74 said:

No judgements from me. 

From my understanding, comparison websites 'guess' your eligibility for a loan based on limited information. Actual loan providers look a bit deeper at your situation and decide whether they trust you enough to lend you their money. They should look at how much money you already owe and decide whether they think you can afford to pay their loan too because they're aware that not everyone uses the loan to pay off current debts. Even without missing your middle name and using someone elses email address they might still have referred it to the loans team. I know it's not the yes/no answer you want, but honestly no-one can know.

Have you contacted one of the debt charities yet? I believe they can help with sorting out debt. 

Thanks I think what confused me is when originally applied it was approved and they said money released in 2 hours 

Sophie8916 said:

Hello!

I’ve applied for a loan to consolidate my debt and clear it off quicker, firstly I don’t want any judgements or advice re getting the loan just the process…

so I went on comparison site yesterday and nationwide came up at 75%, applied online and it said “approved money released within 2 hours” I then had an email today asking me to call. When I called it’s because I failed to put in my middle name and used my partners email address so they asked me to re apply on the app… I did but this time rather than approval straight away it said it had been referred to the loans team and I’ll hear back in 2 days. I spoke on webchat and they said it got referred because of an application in a short space of time.

do you see any issues here with approval or do you think it is as simple as just double checking for fraud purposes maybe? I’m just confused as to why it was such a high approval and now this and am worried as without this loan will cause me some stress.

please no judgement about “just wait till Tues you will soon know” or “why get a loan” just looking for reassurance 😊 

That is once approved, if your application had included your full name and not hit any fraud flags then it may well have been approved quickly, then paid out with two hours. Unfortunately you initially got your name wrong and used an email which caused a fraud flag to be triggered, as you had to reapply and there are two applications in close succession it will now need to be manually reviewed and so will take time to be approved, if approved it will then be paid within two hours. If you applied for loans elsewhere they will likely be denied at the moment as those providers would be able to see two searches on your file from Nationwide in a few days and so will likely automatically decline, you will unfortunately have to wait it out.

Thanks, but surely they will see it was approved before was just an admin issue and will approve it based on the fact they would last time? They told us themselves it was only ref due to application in close succession 

MattMattMattUK

Sophie8916 said:

MattMattMattUK said:

Sophie8916 said:

Jami74 said:

No judgements from me. 

From my understanding, comparison websites 'guess' your eligibility for a loan based on limited information. Actual loan providers look a bit deeper at your situation and decide whether they trust you enough to lend you their money. They should look at how much money you already owe and decide whether they think you can afford to pay their loan too because they're aware that not everyone uses the loan to pay off current debts. Even without missing your middle name and using someone elses email address they might still have referred it to the loans team. I know it's not the yes/no answer you want, but honestly no-one can know.

Have you contacted one of the debt charities yet? I believe they can help with sorting out debt. 

Thanks I think what confused me is when originally applied it was approved and they said money released in 2 hours 

Sophie8916 said:

Hello!

I’ve applied for a loan to consolidate my debt and clear it off quicker, firstly I don’t want any judgements or advice re getting the loan just the process…

so I went on comparison site yesterday and nationwide came up at 75%, applied online and it said “approved money released within 2 hours” I then had an email today asking me to call. When I called it’s because I failed to put in my middle name and used my partners email address so they asked me to re apply on the app… I did but this time rather than approval straight away it said it had been referred to the loans team and I’ll hear back in 2 days. I spoke on webchat and they said it got referred because of an application in a short space of time.

do you see any issues here with approval or do you think it is as simple as just double checking for fraud purposes maybe? I’m just confused as to why it was such a high approval and now this and am worried as without this loan will cause me some stress.

please no judgement about “just wait till Tues you will soon know” or “why get a loan” just looking for reassurance 😊 

That is once approved, if your application had included your full name and not hit any fraud flags then it may well have been approved quickly, then paid out with two hours. Unfortunately you initially got your name wrong and used an email which caused a fraud flag to be triggered, as you had to reapply and there are two applications in close succession it will now need to be manually reviewed and so will take time to be approved, if approved it will then be paid within two hours. If you applied for loans elsewhere they will likely be denied at the moment as those providers would be able to see two searches on your file from Nationwide in a few days and so will likely automatically decline, you will unfortunately have to wait it out.

Thanks, but surely they will see it was approved before was just an admin issue and will approve it based on the fact they would last time? They told us themselves it was only ref due to application in close succession 

By "they" do you mean Nationwide? If you meet the lending criteria it will pass through that initial part that covers affordability, but two applications in quick succession with the original triggering fraud flags will require human intervention, generally those teams only work week days hence needing to wait until Tuesday. If by "they" you mean other lenders then they will see two loan applications in short succession and will not lend to you until that has had time to work it's way through, to them they will not be able to see if the loans were granted or not, just that you made two loan applications in quick succession.

Sophie8916

MattMattMattUK said:

Sophie8916 said:

MattMattMattUK said:

Sophie8916 said:

Jami74 said:

No judgements from me. 

From my understanding, comparison websites 'guess' your eligibility for a loan based on limited information. Actual loan providers look a bit deeper at your situation and decide whether they trust you enough to lend you their money. They should look at how much money you already owe and decide whether they think you can afford to pay their loan too because they're aware that not everyone uses the loan to pay off current debts. Even without missing your middle name and using someone elses email address they might still have referred it to the loans team. I know it's not the yes/no answer you want, but honestly no-one can know.

Have you contacted one of the debt charities yet? I believe they can help with sorting out debt. 

Thanks I think what confused me is when originally applied it was approved and they said money released in 2 hours 

Sophie8916 said:

Hello!

I’ve applied for a loan to consolidate my debt and clear it off quicker, firstly I don’t want any judgements or advice re getting the loan just the process…

so I went on comparison site yesterday and nationwide came up at 75%, applied online and it said “approved money released within 2 hours” I then had an email today asking me to call. When I called it’s because I failed to put in my middle name and used my partners email address so they asked me to re apply on the app… I did but this time rather than approval straight away it said it had been referred to the loans team and I’ll hear back in 2 days. I spoke on webchat and they said it got referred because of an application in a short space of time.

do you see any issues here with approval or do you think it is as simple as just double checking for fraud purposes maybe? I’m just confused as to why it was such a high approval and now this and am worried as without this loan will cause me some stress.

please no judgement about “just wait till Tues you will soon know” or “why get a loan” just looking for reassurance 😊 

That is once approved, if your application had included your full name and not hit any fraud flags then it may well have been approved quickly, then paid out with two hours. Unfortunately you initially got your name wrong and used an email which caused a fraud flag to be triggered, as you had to reapply and there are two applications in close succession it will now need to be manually reviewed and so will take time to be approved, if approved it will then be paid within two hours. If you applied for loans elsewhere they will likely be denied at the moment as those providers would be able to see two searches on your file from Nationwide in a few days and so will likely automatically decline, you will unfortunately have to wait it out.

Thanks, but surely they will see it was approved before was just an admin issue and will approve it based on the fact they would last time? They told us themselves it was only ref due to application in close succession 

By "they" do you mean Nationwide? If you meet the lending criteria it will pass through that initial part that covers affordability, but two applications in quick succession with the original triggering fraud flags will require human intervention, generally those teams only work week days hence needing to wait until Tuesday. If by "they" you mean other lenders then they will see two loan applications in short succession and will not lend to you until that has had time to work it's way through, to them they will not be able to see if the loans were granted or not, just that you made two loan applications in quick succession.

Sorry I worded that badly, by they I mean nationwide, surely as nationwide approved it originally just the fraud flags caused issue and the fact nationwide told us it was purely that and that is the reason it has been referred there should be no reason nationwide decline the loan?

MattMattMattUK

Sophie8916 said:

MattMattMattUK said:

Sophie8916 said:

MattMattMattUK said:

Sophie8916 said:

Jami74 said:

No judgements from me. 

From my understanding, comparison websites 'guess' your eligibility for a loan based on limited information. Actual loan providers look a bit deeper at your situation and decide whether they trust you enough to lend you their money. They should look at how much money you already owe and decide whether they think you can afford to pay their loan too because they're aware that not everyone uses the loan to pay off current debts. Even without missing your middle name and using someone elses email address they might still have referred it to the loans team. I know it's not the yes/no answer you want, but honestly no-one can know.

Have you contacted one of the debt charities yet? I believe they can help with sorting out debt. 

Thanks I think what confused me is when originally applied it was approved and they said money released in 2 hours 

Sophie8916 said:

Hello!

I’ve applied for a loan to consolidate my debt and clear it off quicker, firstly I don’t want any judgements or advice re getting the loan just the process…

so I went on comparison site yesterday and nationwide came up at 75%, applied online and it said “approved money released within 2 hours” I then had an email today asking me to call. When I called it’s because I failed to put in my middle name and used my partners email address so they asked me to re apply on the app… I did but this time rather than approval straight away it said it had been referred to the loans team and I’ll hear back in 2 days. I spoke on webchat and they said it got referred because of an application in a short space of time.

do you see any issues here with approval or do you think it is as simple as just double checking for fraud purposes maybe? I’m just confused as to why it was such a high approval and now this and am worried as without this loan will cause me some stress.

please no judgement about “just wait till Tues you will soon know” or “why get a loan” just looking for reassurance 😊 

That is once approved, if your application had included your full name and not hit any fraud flags then it may well have been approved quickly, then paid out with two hours. Unfortunately you initially got your name wrong and used an email which caused a fraud flag to be triggered, as you had to reapply and there are two applications in close succession it will now need to be manually reviewed and so will take time to be approved, if approved it will then be paid within two hours. If you applied for loans elsewhere they will likely be denied at the moment as those providers would be able to see two searches on your file from Nationwide in a few days and so will likely automatically decline, you will unfortunately have to wait it out.

Thanks, but surely they will see it was approved before was just an admin issue and will approve it based on the fact they would last time? They told us themselves it was only ref due to application in close succession 

By "they" do you mean Nationwide? If you meet the lending criteria it will pass through that initial part that covers affordability, but two applications in quick succession with the original triggering fraud flags will require human intervention, generally those teams only work week days hence needing to wait until Tuesday. If by "they" you mean other lenders then they will see two loan applications in short succession and will not lend to you until that has had time to work it's way through, to them they will not be able to see if the loans were granted or not, just that you made two loan applications in quick succession.

Sorry I worded that badly, by they I mean nationwide, surely as nationwide approved it originally just the fraud flags caused issue and the fact nationwide told us it was purely that and that is the reason it has been referred there should be no reason nationwide decline the loan?

The delay on them making a decision is potentially down to the fraud flags, however they never approved the loan previously. The 95% figure does not mean anything so ignore it. You passed the initial checks based on the information in your credit file X and borrowing Y, at that point they will then conduct a credit search to attempt to jointly verify your identity and to see what other borrowing you have. If you pass all of that automatically the application is approved, sometimes you might be declined automatically because something needs manual review, then approved, or you might be declined. Your first application was declined because you failed the fraud/identify verification part of the credit check, you have ade a second application (on their advice) but because of the first decline that will need to be assessed manually, hence the delay. No one here can tell you the exact process Nationwide use and Nationwise will not tell you either, so it may just be a case of rubber stamping by a human now the fraud/ID issue of sorted, or it may still need to pass the final underwriting part, unfortunately you just have to wait.

Is there a reason you want the money so urgently, or is it nervousness about being declined?

Sophie8916

MattMattMattUK said:

Sophie8916 said:

MattMattMattUK said:

Sophie8916 said:

MattMattMattUK said:

Sophie8916 said:

Jami74 said:

No judgements from me. 

From my understanding, comparison websites 'guess' your eligibility for a loan based on limited information. Actual loan providers look a bit deeper at your situation and decide whether they trust you enough to lend you their money. They should look at how much money you already owe and decide whether they think you can afford to pay their loan too because they're aware that not everyone uses the loan to pay off current debts. Even without missing your middle name and using someone elses email address they might still have referred it to the loans team. I know it's not the yes/no answer you want, but honestly no-one can know.

Have you contacted one of the debt charities yet? I believe they can help with sorting out debt. 

Thanks I think what confused me is when originally applied it was approved and they said money released in 2 hours 

Sophie8916 said:

Hello!

I’ve applied for a loan to consolidate my debt and clear it off quicker, firstly I don’t want any judgements or advice re getting the loan just the process…

so I went on comparison site yesterday and nationwide came up at 75%, applied online and it said “approved money released within 2 hours” I then had an email today asking me to call. When I called it’s because I failed to put in my middle name and used my partners email address so they asked me to re apply on the app… I did but this time rather than approval straight away it said it had been referred to the loans team and I’ll hear back in 2 days. I spoke on webchat and they said it got referred because of an application in a short space of time.

do you see any issues here with approval or do you think it is as simple as just double checking for fraud purposes maybe? I’m just confused as to why it was such a high approval and now this and am worried as without this loan will cause me some stress.

please no judgement about “just wait till Tues you will soon know” or “why get a loan” just looking for reassurance 😊 

That is once approved, if your application had included your full name and not hit any fraud flags then it may well have been approved quickly, then paid out with two hours. Unfortunately you initially got your name wrong and used an email which caused a fraud flag to be triggered, as you had to reapply and there are two applications in close succession it will now need to be manually reviewed and so will take time to be approved, if approved it will then be paid within two hours. If you applied for loans elsewhere they will likely be denied at the moment as those providers would be able to see two searches on your file from Nationwide in a few days and so will likely automatically decline, you will unfortunately have to wait it out.

Thanks, but surely they will see it was approved before was just an admin issue and will approve it based on the fact they would last time? They told us themselves it was only ref due to application in close succession 

By "they" do you mean Nationwide? If you meet the lending criteria it will pass through that initial part that covers affordability, but two applications in quick succession with the original triggering fraud flags will require human intervention, generally those teams only work week days hence needing to wait until Tuesday. If by "they" you mean other lenders then they will see two loan applications in short succession and will not lend to you until that has had time to work it's way through, to them they will not be able to see if the loans were granted or not, just that you made two loan applications in quick succession.

Sorry I worded that badly, by they I mean nationwide, surely as nationwide approved it originally just the fraud flags caused issue and the fact nationwide told us it was purely that and that is the reason it has been referred there should be no reason nationwide decline the loan?

The delay on them making a decision is potentially down to the fraud flags, however they never approved the loan previously. The 95% figure does not mean anything so ignore it. You passed the initial checks based on the information in your credit file X and borrowing Y, at that point they will then conduct a credit search to attempt to jointly verify your identity and to see what other borrowing you have. If you pass all of that automatically the application is approved, sometimes you might be declined automatically because something needs manual review, then approved, or you might be declined. Your first application was declined because you failed the fraud/identify verification part of the credit check, you have ade a second application (on their advice) but because of the first decline that will need to be assessed manually, hence the delay. No one here can tell you the exact process Nationwide use and Nationwise will not tell you either, so it may just be a case of rubber stamping by a human now the fraud/ID issue of sorted, or it may still need to pass the final underwriting part, unfortunately you just have to wait.

Is there a reason you want the money so urgently, or is it nervousness about being declined?

Sorry you mis understood it wasn’t declined first time it was approved just could of gone in to the bank to verify ID or took nationwide advice and just apply again in the app so my question was more if they approved it the first time surely they (nationwide) should see that and not decline it again?

just nervousness about being declined 

MattMattMattUK

Sophie8916 said:

MattMattMattUK said:

Sophie8916 said:

MattMattMattUK said:

Sophie8916 said:

MattMattMattUK said:

Sophie8916 said:

Jami74 said:

No judgements from me. 

From my understanding, comparison websites 'guess' your eligibility for a loan based on limited information. Actual loan providers look a bit deeper at your situation and decide whether they trust you enough to lend you their money. They should look at how much money you already owe and decide whether they think you can afford to pay their loan too because they're aware that not everyone uses the loan to pay off current debts. Even without missing your middle name and using someone elses email address they might still have referred it to the loans team. I know it's not the yes/no answer you want, but honestly no-one can know.

Have you contacted one of the debt charities yet? I believe they can help with sorting out debt. 

Thanks I think what confused me is when originally applied it was approved and they said money released in 2 hours 

Sophie8916 said:

Hello!

I’ve applied for a loan to consolidate my debt and clear it off quicker, firstly I don’t want any judgements or advice re getting the loan just the process…

so I went on comparison site yesterday and nationwide came up at 75%, applied online and it said “approved money released within 2 hours” I then had an email today asking me to call. When I called it’s because I failed to put in my middle name and used my partners email address so they asked me to re apply on the app… I did but this time rather than approval straight away it said it had been referred to the loans team and I’ll hear back in 2 days. I spoke on webchat and they said it got referred because of an application in a short space of time.

do you see any issues here with approval or do you think it is as simple as just double checking for fraud purposes maybe? I’m just confused as to why it was such a high approval and now this and am worried as without this loan will cause me some stress.

please no judgement about “just wait till Tues you will soon know” or “why get a loan” just looking for reassurance 😊 

That is once approved, if your application had included your full name and not hit any fraud flags then it may well have been approved quickly, then paid out with two hours. Unfortunately you initially got your name wrong and used an email which caused a fraud flag to be triggered, as you had to reapply and there are two applications in close succession it will now need to be manually reviewed and so will take time to be approved, if approved it will then be paid within two hours. If you applied for loans elsewhere they will likely be denied at the moment as those providers would be able to see two searches on your file from Nationwide in a few days and so will likely automatically decline, you will unfortunately have to wait it out.

Thanks, but surely they will see it was approved before was just an admin issue and will approve it based on the fact they would last time? They told us themselves it was only ref due to application in close succession 

By "they" do you mean Nationwide? If you meet the lending criteria it will pass through that initial part that covers affordability, but two applications in quick succession with the original triggering fraud flags will require human intervention, generally those teams only work week days hence needing to wait until Tuesday. If by "they" you mean other lenders then they will see two loan applications in short succession and will not lend to you until that has had time to work it's way through, to them they will not be able to see if the loans were granted or not, just that you made two loan applications in quick succession.

Sorry I worded that badly, by they I mean nationwide, surely as nationwide approved it originally just the fraud flags caused issue and the fact nationwide told us it was purely that and that is the reason it has been referred there should be no reason nationwide decline the loan?

The delay on them making a decision is potentially down to the fraud flags, however they never approved the loan previously. The 95% figure does not mean anything so ignore it. You passed the initial checks based on the information in your credit file X and borrowing Y, at that point they will then conduct a credit search to attempt to jointly verify your identity and to see what other borrowing you have. If you pass all of that automatically the application is approved, sometimes you might be declined automatically because something needs manual review, then approved, or you might be declined. Your first application was declined because you failed the fraud/identify verification part of the credit check, you have ade a second application (on their advice) but because of the first decline that will need to be assessed manually, hence the delay. No one here can tell you the exact process Nationwide use and Nationwise will not tell you either, so it may just be a case of rubber stamping by a human now the fraud/ID issue of sorted, or it may still need to pass the final underwriting part, unfortunately you just have to wait.

Is there a reason you want the money so urgently, or is it nervousness about being declined?

Sorry you mis understood it wasn’t declined first time it was approved just could of gone in to the bank to verify ID or took nationwide advice and just apply again in the app so my question was more if they approved it the first time surely they (nationwide) should see that and not decline it again?

just nervousness about being declined 

On that basis you are fairly safe, but it is still a second application that needs to be approved so there is no 100% guarantee, although being declined would be unlikely.