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What's O2's email address?

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Brie
Brie Posts: 14,616 Ambassador
Part of the Furniture 10,000 Posts Photogenic Name Dropper
Might not be the right board but I thought I'd try here first....

I need an email address for O2 to send them information regarding billing issues.  Any ideas where I might find this?  fyi - I'm not a customer (so can't login) but am helping someone who apparently has several contracts with them without knowing why.

TIA
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Comments

  • debitcardmayhem
    debitcardmayhem Posts: 12,697 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Here is their complaintservice https://www.o2.co.uk/how-to-complain there is an email address headed write to us which is complaintreviewservice@o2.com may or may not help?


    4.8kWp 12x400W Longhi 9.6 kWh battery Giv-hy 5.0 Inverter, WSW facing Essex . Aint no sunshine ☀️ Octopus gas fixed dec 24 @ 5.74 tracker again+ Octopus Intelligent Flux leccy
  • Brie
    Brie Posts: 14,616 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    thanks @debitcardmayhem
    it isn't really a complaint at this stage, just a customer service query.  But if they won't publish email addresses I'll need to go with whatever I can find.   So many companies seem to have removed them from their websites.  So very annoying.
    I’m a Forum Ambassador and I support the Forum Team on Debt Free Wannabe, Old Style Money Saving and Pensions boards.  If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.

    Click on this link for a Statement of Accounts that can be posted on the DebtFree Wannabe board:  https://lemonfool.co.uk/financecalculators/soa.php

    Check your state pension on: Check your State Pension forecast - GOV.UK

    "Never retract, never explain, never apologise; get things done and let them howl.”  Nellie McClung
    ⭐️🏅😇
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