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What's O2's email address?

Brie
Posts: 14,395 Ambassador


in Techie Stuff
Might not be the right board but I thought I'd try here first....
I need an email address for O2 to send them information regarding billing issues. Any ideas where I might find this? fyi - I'm not a customer (so can't login) but am helping someone who apparently has several contracts with them without knowing why.
TIA
I need an email address for O2 to send them information regarding billing issues. Any ideas where I might find this? fyi - I'm not a customer (so can't login) but am helping someone who apparently has several contracts with them without knowing why.
TIA
I’m a Forum Ambassador and I support the Forum Team on Debt Free Wannabe and Old Style Money Saving boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.
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"Never retract, never explain, never apologise; get things done and let them howl.” Nellie McClung
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Here is their complaintservice https://www.o2.co.uk/how-to-complain there is an email address headed write to us which is complaintreviewservice@o2.com may or may not help?
4.8kWp 12x400W Longhi 9.6 kWh battery Giv-hy 5.0 Inverter, WSW facing Essex . Aint no sunshine ☀️ Octopus gas fixed dec 24 @ 5.74 tracker again+ Octopus Intelligent Flux leccy1 -
thanks @debitcardmayhem
it isn't really a complaint at this stage, just a customer service query. But if they won't publish email addresses I'll need to go with whatever I can find. So many companies seem to have removed them from their websites. So very annoying.I’m a Forum Ambassador and I support the Forum Team on Debt Free Wannabe and Old Style Money Saving boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.
"Never retract, never explain, never apologise; get things done and let them howl.” Nellie McClung
⭐️🏅😇1
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