Vendor's solicitor not provided accounts in 5 weeks for flat purchase

F37A

eddddy said:

F37A said:

This is still dragging on. I don't know how the MA can get away with saying "i can't give time scales" for how long it takes to change MA and provide accounts. My mortgage offer expires in October. At what point do I pull the plug. 

• Unfortunately, the Managing Agent (and freeholder) aren't legally required to supply a management pack and accounts. So they're not required to give timescales either.

• The Managing Agent is (usually) employed by the freeholder - so the freeholder's contract with the Managing Agent will say what notice is required to terminate the contract. The leaseholders can also take over management - but that's another big topic.

• If a new Managing Agent is appointed, they will have to get all the accounts from the old Managing Agent before they can give them to you.  That's likely to cause greater delays, with much more scope for mistakes, losing paperwork, etc, etc.

Have you asked the seller to contact the Managing Agents, so see if they can "hurry them along"?

F37A said:

The fact that the agent doesn't tell you these things to lock a buyer in is quite frankly abusive.

Do you ,mean the Estate Agent? I'm not sure what things you are referring to.


If you mean that the Estate Agent should have told you that the Freeholder/Managing Agent needs to supply a management pack (and it might take some time) - that's a standard part of all leasehold conveyancing. I think that's more something that your solicitor should warn you about.

Unless...  you suspect that the estate agent knew (e.g. from previous experience) that this freeholder was exceptionally slow, compared to other freeholders - then perhaps the estate agent should have warned you about that.

Have you asked the seller to contact the Managing Agents, so see if they can "hurry them along"?

I've told the agent that if they don't provide evidence of progress or timescales i'll pull the plug. They provided a screenshot of email received from MA saying the accounts delivery is being expedited. (vendor and their solicitor cc'ed in)

Do you ,mean the Estate Agent? I'm not sure what things you are referring to.

The agent should have told me the MA needs changing. He kept that one quiet most likely. I've had rotten luck with properties. Not sure how much i can take of being taken for a ride by an agent. It's a shocking system if they can't give timescales. Probably having a laugh at my expense. 

CSI_Yorkshire

F37A said:

eddddy said:

F37A said:

This is still dragging on. I don't know how the MA can get away with saying "i can't give time scales" for how long it takes to change MA and provide accounts. My mortgage offer expires in October. At what point do I pull the plug. 

• Unfortunately, the Managing Agent (and freeholder) aren't legally required to supply a management pack and accounts. So they're not required to give timescales either.

• The Managing Agent is (usually) employed by the freeholder - so the freeholder's contract with the Managing Agent will say what notice is required to terminate the contract. The leaseholders can also take over management - but that's another big topic.

• If a new Managing Agent is appointed, they will have to get all the accounts from the old Managing Agent before they can give them to you.  That's likely to cause greater delays, with much more scope for mistakes, losing paperwork, etc, etc.

Have you asked the seller to contact the Managing Agents, so see if they can "hurry them along"?

F37A said:

The fact that the agent doesn't tell you these things to lock a buyer in is quite frankly abusive.

Do you ,mean the Estate Agent? I'm not sure what things you are referring to.


If you mean that the Estate Agent should have told you that the Freeholder/Managing Agent needs to supply a management pack (and it might take some time) - that's a standard part of all leasehold conveyancing. I think that's more something that your solicitor should warn you about.

Unless...  you suspect that the estate agent knew (e.g. from previous experience) that this freeholder was exceptionally slow, compared to other freeholders - then perhaps the estate agent should have warned you about that.

Have you asked the seller to contact the Managing Agents, so see if they can "hurry them along"?

I've told the agent that if they don't provide evidence of progress or timescales i'll pull the plug. They provided a screenshot of email received from MA saying the accounts delivery is being expedited. (vendor and their solicitor cc'ed in)

Do you ,mean the Estate Agent? I'm not sure what things you are referring to.

The agent should have told me the MA needs changing. He kept that one quiet most likely. I've had rotten luck with properties. Not sure how much i can take of being taken for a ride by an agent. It's a shocking system if they can't give timescales. Probably having a laugh at my expense. 

You might be feeling frustrated, but that's ridiculous and unfair.

TBG01

Estate Agents know little to nothing about the properties they're marketing.

Granted yours is taking a while, but after the vendor, the estate agent has the most to financially gain from the transaction completing as quickly as possible, yet clients don't keep that in mind when the Estate Agent is pushing to complete before being in a position to do so.

They're not checking the title. They're not checking searches. They're not checking enquiries, and they certainly wouldn't be there to deal with any issues post completion. 

They send an email asking for an update, ring two minutes later, get no response and relay that to the client as that they cant get through to the Solicitor - That's the extent of most of their chasing.