work parking in ECP - problems re agreement lessee/me/my employer

lesleyfromkent

Comments would be appreciated.
I bought a new car in December, got my employer to put it on the system immediately and parked (only fri and sat) at work without problems until, in Feb, I got a £100 PCN. Employer cancelled it. Then 2 more in mid April. Employer cancelled first and second, but ECP won't accept cancellation of 3rd as they say they have an agreement with carpark owner that 3rd Notice attracts a £10 admin fee. I hadn't been told of any of this, I suspect its new. I was told that employer cancelled the tickets and nothing more. My Line Manager has now handed whole mess to me to deal with. ECP is standing firm on their "agreement with the owner" and want their £10 admin to cancel. They also, info dragged out of them with difficulty, say that any 3rd notice now will attract the £10 admin fee. So if it goes wrong again, if I've paid now, I'll have to pay again.
Interestingly, ECP did a lot of work on this carpark over the last year, and the owner is upgrading the "mall" with a vengeance. I suspect that I have fallen foul of either an incompetent manager not actually getting the car reg input, and/or ECPs recently installed systems. Over 13 days when I should have been issued PCNs, I've "only" had 3. Anybody any experience of this?
Thoughts?
I've tried my employer's helpline - they said raise it with the manager (I will, tomorrow) and then speak to the "free" legal helpline. What a hassle eh?

B789

Remind your employer, if they have a contract with ECP, that you will fight any PCN all the way to court and, if they have a contract with ECP, they are jointly liable for the actions of their agents and should therefore forward your complaint to the legal department.

Le_Kirk

.......... and if they don't want you to spend all your valuable working time, for which they are paying you, they should sort out this situation.  Your employer arranged the car park situation with the landowner, managing agent or PPC, not YOU.

Coupon-mad

Pay the £10 or ignore ECP.  They are not litigious.

lesleyfromkent

Thanks for the comments.
I eventually (having been given bum's rush by ECP) told my manager that I would pay it - to end stress - but would be taking it further (ie by doing small claims online with ECP) and there would likely be unfavourable publicity. Next day I was given a gift card for the amount I had to pay.

lesleyfromkent

Coupon-mad said:

Pay the £10 or ignore ECP.  They are not litigious.

interesting - dnk re ECP, but didn't want stress.

lesleyfromkent

B789 said:

Remind your employer, if they have a contract with ECP, that you will fight any PCN all the way to court and, if they have a contract with ECP, they are jointly liable for the actions of their agents and should therefore forward your complaint to the legal department.

Thanks, that's essentially what I did, and it worked.

lesleyfromkent

Le_Kirk said:

.......... and if they don't want you to spend all your valuable working time, for which they are paying you, they should sort out this situation.  Your employer arranged the car park situation with the landowner, managing agent or PPC, not YOU.

So very, very, true. Worked out in end, nasty though.