No idea who my home insurance is with. Can I find out?

NornIronRose

As the title says. I have an issue and need to contact my insurance company. 
I no longer have access to the email which I used when I took out the policy. 
I can see the payment in my bank statement, but because I paid by Barclaycard, there is only a refernce number. 
I shop around every year so it's not as if I have been using the same company for a couple of years. 
Any idea how one can find out? Online searches tell me to check my bank statement, or check with my insurance broker. Neither of which are helpful. 

NornIronRose

2 minutes after writing this I looked at my laptop and hunted through documents from roughly the date I took it out and found it!!!! 
Not sure how to delete the post but it may help someone else in future if they have the same issue. 
Thank goodness I downloaded the documents at the time. 

Singlemummy_2

You could also ask your bank who the payment is being made to 

DullGreyGuy

You dont delete the post, it remains there so if others have the same problem it can help them solve it without asking the same question again. 

We fairly often get questions on who XXX is showing up on their bank statement (a well known travel insurance company is often the culprit as they sell under dozens of brands but always bill under the group name) and so it'd probably help others if you said what the statement said in terms of company name and city plus who you worked it out to be. 

NornIronRose

Thanks Dull Grey Guy. 
I found the transaction in my banking app so had the date of payment but only a ref number. 

Looked in my laptop at downloads and saved files from that date for the next couple of weeks and found the downloaded documents. 
Was then able to contact them to change my email address. 

I was originally going to delete the post only because there didn't seem to be anything of any value in it but usually will leave posts for others to find in case they are in the same boat. 

Thankfully am not needing to make a claim anyway as I have had great customer service from the company who fitted my doors and don't think the insurance would have covered me.